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Printer Info
Technical support may require you provide information such as last time a clean and printer were
performed
Figure 11.19-4: Printer Info
From the Diagnostics Menu go to section Printer State/Check Sys Log/Check Printer Log/ Printer Info and
select Printer Info. Record the information.
Printer & System Logs
Technical support may ask you for you for your Printer logs and/or your System Logs. To acquire this,
you will need a USB Flash Drive to transfer the files to your computer once acquired from the printer.
Figure 11.19-5: Printer Info
Figure 11.19-6: Printer Logs
To download the Printer Logs, go down to the Copy Printer Logs to Front USB
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