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Information.
Troubleshooting-cont.
If your radio can connect to the network, but is unable to play a particular
Internet radio station, it may be due to one these causes:
1. The station is not broadcasting at this time of the day.
2. The station has reached its maximum allowed number of simultaneous
connections.
3. The Internet connection between your radio and the server (often
located in a different country) is slow. This could be due to internet
congestion, either locally or at a distance.
4. The station may choose to block internet connections to your geographic
region (sometimes known as geo-locking).
5. The station is no longer broadcasting. The database of radio stations
that your radio connects to is frequently updated and checked but
may not always be completely accurate.
6. The radio station is broadcasting using an audio format which is not
playable by your radio.
Try using a computer or phone to listen via the broadcaster’s web site. If
you can play the station with another device, it may be that the internet
feed or local network connection is poor. However, some broadcasters
(such as the BBC) provide different data streams for mobile users and
Internet radio listeners, so this test is not always conclusive.
If you cannot play the station via your device this may indicate that the
problem is not necessarily due to your radio, but it could be your network,
your internet connection, the broadcaster, or internet congestion.
FM
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