SATO CG408 User Manual

Section 4: Troubleshooting
CG4 Series Operator Manual Page 4-5
4.2 TROUBLESHOOTING TABLE (Cont’d)
TROUBLESHOOTING TABLE
LIGHT PRINT IMAGES
Low print head darkness. Adjust darkness level setting.
Foreign material on print head. Clean print head and platen roller.
Excessive print speed. Reduce print speed setting.
UNEVEN PRINT DARKNESS
Damaged or worn platen roller. Replace platen roller.
Dirty print head. Clean print head.
Defective print head. Replace print head as required.
SMEARED PRINT IMAGES
Poor media quality Use higher quality media. Use only SATO-certified media.
Foreign material on print head and platen roller Clean print head and platen roller.
Foreign material on labels Use higher quality media. Use only SATO-certified media.
Excessive print head energy Adjust darkness level setting.
Excessive print speed Adjust print speed as required.
MEANDERING MEDIA
Incorrectly loaded media. Ensure correct loading.
Media is not set properly. Set media and media guide correctly.
Damaged or worn platen roller. Replace platen roller.

SATO CG408 Specifications

General

Resolution	203 dpi
Max Print Width	104 mm
Print Method	Thermal Transfer
Max Print Speed	4 inches/sec
Media Roll Diameter	127 mm (5 inches)
Memory	4 MB Flash
Interface	USB, Serial, Ethernet
Media Sensor	Reflective and Transmissive
Media Thickness	0.06 mm - 0.19 mm
Ribbon Length	100 m (328 ft)
Label Thickness Range	0.06 mm - 0.19 mm