SATO CL408e Service Manual

Page 8-1
SATO CL408e/CL412e Service Manual
PN 9001078
Rev. A
Troubleshooting
8.1 Overview
This section has been devised to help you if you are unable to produce output on the
CL408e/CL412e printers. Use this section to make sure the basics have been checked
before deciding you are unable to proceed further. The design of the SATO CL408e/
CL412e printers is based upon proven technology and reliable components. When a
problem occurs, the solution can be easily traced using the troubleshooting tables in
this section. These tables list symptoms, probable causes, and suggested corrective
actions. Many of the suggested corrective actions include references to a section or
paragraph found elsewhere in this manual where more complete descriptions and
procedures may be found.
To help you, this section has been divided into the following parts.
• Initial Checklist
• IEEE1284 Parallel Interface
• RS232C Serial Interface
• Universal Serial Bus Interface
• LAN Ethernet Interface
• Error Signals
• Troubleshooting Tables
• Head Pattern Examples
8
Section

SATO CL408e Specifications

General

Print Resolution	203 dpi
Print Speed	4 inches per second
Print Method	Thermal Transfer / Direct Thermal
Memory	2 MB Flash
Connectivity	RS-232C
Media Thickness	0.0025" - 0.01"
Supported Barcode Types	Code 39, Code 128
Operating Temperature	41°F to 104°F
Storage Temperature	140°F
Print Width	4.1"
Media Type	Roll or Fan-Fold