Sharp AQUOS Crystal

For Assistance 431
Answer:AreyourechargingbyUSB?RechargingbyUSBtakeslongerthanwiththeAC
adapter.Youmayalsonotbeabletorechargedependingontheconnectionenvironment.
Question:Rechargingstops/rechargingdoesnotstart.
Answer:Rechargingstopsautomaticallyifthephonebecomeswarm.Rechargingstartsagain
oncethephonecoolsdown.
Question:SIMcardisnotrecognized.
Answer:IstheSIMcardinstalledproperly?Isitinstalledintherightlocationandorientation?
Turnoffyourphone,checkwhethertheSIMcardisinstalledproperly,andthenturnyourphone
onagain.Ifthisdoesnotremedytheproblem,theSIMcardmaybedamaged.
Answer:Arethereanyfingerprints,etc.orothersoilingonthe(gold)ICchipontheSIMcard?
RemovetheSIMcard,wipewithaclean,drycloth,andinstallitagainproperly.
Answer:IsthewrongSIMcardinstalled?AnunusableSIMcardmaybeinstalled.Makesure
thattherightSIMcardisinstalled.
Question:CannotrechargebyUSB.
Answer:Isthecomputerturnedon?Youcannotrechargeifthecomputerisnotturnedon.
Answer:AreyouusingaUSBhub?YoumaynotbeabletorechargeifusingaUSBhub.
ConnecttheoptionalmicroUSBcableforPCdirectlytothecomputer.
Question:Cannotmakeacall/callsdonotconnect.
Answer:IsthephoneinAirplanemode?TocheckthatAirplanemodeiscancelled:

o
Fromhome,touch >Settings >More...>Airplane mode.
Answer:Areyouwheresignalscanbereceived?Checkthesignalindicatorwhilechanging
locationsandcallagain.
Question:Cannotheartheotherparty.
Answer:Isthecallvolumelow?TouchtheVolume Upkeyduringacalltoturnthecallvolume
up.
Specifications
Thefollowingtableslistyourphone’sandbattery’sspecifications.
Phone Specifications
Item Description
Weight Approx.141g(withInternalBattery)
Internal Battery Capacity 2,040mAh