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Shimano Steps SW-E6010 - User Manual

Shimano Steps SW-E6010
69 pages
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UM-79H0A-000-00
User's manual
Original instructions
E5000 Series
Shimano Total Electric Power System

Table of Contents

Other manuals for Shimano Steps SW-E6010

Questions and Answers

  • D
    dixonericaSep 3, 2025
    Why does my Shimano Steps Bicycle Accessories battery quickly lose its charge?
    • T
      Tony EllisSep 3, 2025
      If your Shimano Steps Bicycle Accessories battery quickly loses its charge, it may be at the end of its service life. In this case, replace the battery with a new one.
  • J
    James JohnsonSep 2, 2025
    What to do if Shimano Steps Bicycle Accessories shows temperature protection warning?
    • C
      Charles ZunigaSep 2, 2025
      To address a temperature protection issue with your Shimano Steps Bicycle Accessories battery, leave the battery in a cool place away from direct sunlight until its internal temperature decreases sufficiently. If the problem continues, contact the place of purchase.
  • T
    Travis GomezSep 1, 2025
    What does E012 error mean on Shimano Steps Bicycle Accessories?
    • T
      Tracy MillerSep 1, 2025
      If you see error E012 on your Shimano Steps Bicycle Accessories, the initialization of the torque sensor failed. To resolve this, with your foot off the pedal, press the battery power button and turn on the power again. If the situation does not improve, contact the place of purchase.
  • J
    Joshua BaileyAug 31, 2025
    What does W030 error mean on Shimano Steps Bicycle Accessories?
    • M
      Margaret NavarroAug 31, 2025
      If you encounter error W030 on your Shimano Steps Bicycle Accessories, it could be due to two or more assist switches connected to the system or a communication error between the drive unit and the motor unit. To resolve this: * Change the assist switch to the gear shifting switch, or connect only one assist switch and turn on the power again. * Check that the cable is properly connected between the drive unit and the motor unit. If the situation does not improve, contact the place of purchase.
  • C
    Curtis McdonaldAug 30, 2025
    How to fix E010 error on Shimano Steps Bicycle Accessories?
    • M
      Mitchell RiveraAug 30, 2025
      If you receive error E010 on your Shimano Steps Bicycle Accessories, it indicates a system error. Press the power button of the battery to turn it on again. If the problem persists, contact the place of purchase.
  • D
    David RasmussenAug 29, 2025
    What does error E020 mean on Shimano Steps Bicycle Accessories?
    • J
      Justin KennedyAug 30, 2025
      If you're getting error E020 on your Shimano Steps Bicycle Accessories, it means a communication error between the battery and drive unit was detected. To solve this, check that the cable between the drive unit and battery is properly connected. If the situation does not improve, contact the place of purchase.
  • M
    Mark MooreAug 29, 2025
    Why does the LED on my Shimano Steps Bicycle Accessories charger not illuminate?
    • S
      stacy42Aug 29, 2025
      If the LED on your Shimano Steps Bicycle Accessories charger isn't lighting up, first, check the connection of the recharging plug to the battery for any foreign objects and reinsert it. Also, if the battery is fully charged, the LED may turn off, which isn't a malfunction. Disconnect and reconnect the charger's power plug to try again. If the LED still doesn't illuminate, contact the place of purchase.
  • C
    Christopher WilliamsAug 28, 2025
    Why is pedaling so stiff on my Shimano Steps Bicycle Accessories?
    • E
      Elizabeth NguyenAug 28, 2025
      If you find that pedaling feels stiff with your Shimano Steps Bicycle Accessories, here are a few things to check: * Ensure your tires are inflated to the correct pressure by using a pump to add air. * Verify that the assist mode is not set to [OFF]; set it to [HIGH]. * Check if the battery is running low and charge it fully. * Make sure you didn't turn on the power while your foot was on the pedal; try turning it on again without pressure on the pedal. If the issue continues after these checks, contact the place of purchase.
  • M
    mrogersAug 27, 2025
    What to do if the Shimano Steps Bicycle Accessories battery cannot be recharged?
    • J
      javier59Aug 27, 2025
      If your Shimano Steps Bicycle Accessories battery is not recharging, consider the following: 1. Ensure the charger's power plug is securely inserted into the electrical outlet; disconnect and reconnect to try again. 2. Make sure the charger's recharging plug is securely inserted into the battery; disconnect and reconnect to try again. 3. Verify the charging adapter is securely connected to both the charging plug and the battery charging port. 4. Check for dirt on the connecting terminals of the charger, adapter, or battery and clean with a dry cloth. If the battery still won't recharge after these steps, contact the place of purchase.
  • K
    Kevin LarsonAug 26, 2025
    Why is assistance not being provided on my Shimano Steps Bicycle Accessories?
    • L
      Linda FullerAug 27, 2025
      If you're experiencing assistance issues with your Shimano Steps Bicycle Accessories, check these potential causes: * Ensure the battery is sufficiently charged and recharge if needed. * If riding on long slopes in summer or carrying heavy loads, turn off the power temporarily. * Assistance is not provided at speeds of 25 km/h or more, so check your speed. For issues related to incorrect connections or problems with the drive unit, cycle computer, or assist switch, contact the place of purchase.

Summary

Important Notices and Safety

Important Safety Information

Contact the place of purchase or a bicycle dealer for information on installation and adjustment.

To Ensure Safety

Be sure to read this user's manual thoroughly before use, and follow them for correct use.

Handling the Battery

Do not deform, modify, disassemble or apply solder directly to the battery. Doing so may cause leakage.

Safe Riding and Product Use

To Ensure Safe Riding

Do not give too much attention to the cycle computer display while riding, otherwise accidents may result.

Using the Product Safely

Be sure to remove the battery and charging cable before wiring or attaching parts to the bicycle.

Cleaning Procedures

Periodically clean the chain using an appropriate chain cleaner. Do not use alkaline or acidic cleaning agents.

Additional Precautions and Disposal

Battery Handling and Storage

Precautions for battery placement, avoiding sunlight, and storage.

Disposal Information (Non-EU)

Guidelines for disposing of batteries outside the European Union.

System Connectivity

PC Connectivity

Connect to PC using E-TUBE PROJECT for customization and firmware updates.

Smartphone;Tablet Connectivity

Connect via Bluetooth LE using E-TUBE PROJECT for customization and firmware updates.

SHIMANO STEPS Features

Key System Features

Highlights features like lightweight design, silent ride, and shifting performance.

Assist Mode Overview

Describes available assist modes: HIGH, NORM, ECO, OFF, and WALK.

Getting Started

Charging the Battery

Instructions for charging different battery types before first use.

Power Operations

Turning the Power ON;OFF

Procedure to turn the system power on and off.

Assist Mode Selection

Selecting Preferred Assist Mode

Guide on how to select and change assist modes using the cycle computer or switch unit.

Component Identification

Names of Parts

Diagrams and labels identifying all system components.

System Specifications

Technical Specifications

Details operating temperatures, voltage, power, and other technical data.

Preparation and Charging

Initial Battery Preparation

Important steps before using the battery, including charging.

Indicator Lights

Charger LED Lamp Status

Explains the meaning of the LED indicators on the battery charger.

Battery LED Lamp Status

Describes how battery LED lamps indicate charging progress and status.

Battery Status and Handling

Battery Level Indication

How to check the current battery charge level using the power button LEDs.

Battery Handling and Storage

Guidelines for charging, storage, and managing battery deterioration.

Battery Installation and Removal

Installing the Battery

Step-by-step instructions for securely installing the battery.

Removing the Battery

Procedures for safely removing the battery from its mount.

Cycle Computer Management

Installing the Cycle Computer

How to attach the cycle computer to its bracket.

Removing the Cycle Computer

How to detach the cycle computer from its bracket.

Basic Operation

Turning the Power ON;OFF

Details on powering the system on and off via cycle computer or battery.

System Controls

EW-EN100 Controls

Operation of the EW-EN100 unit, including LED indicators and basic functions.

Cycle Computer and Switch Units

Overview of controls for SC-E6100/SW-E6010 and SC-E7000/SW-E7000.

Control Functions

Switch Operation Details

Explains the functions of left/right assist switches and cycle computer buttons.

Junction Unit Operation

Describes the functions of the EW-EN100 junction unit.

Light Operation

Turning the Light ON;OFF

How to control the bicycle's lights using the system controls.

Display Information

Basic Status Display

Explains the various elements shown on the SC-E6100 display.

Battery Level Monitoring

EW-EN100 Battery Level

How the EW-EN100 indicates the battery charge level.

SC-E6100;SC-E7000 Battery Level

How the SC-E6100/SC-E7000 displays battery charge level.

Assist Mode Control

Changing Assist Mode via Switch Unit

Using Assist-X/Y to select or change assist modes.

Changing Assist Mode via EW-EN100

Using the EW-EN100 button to cycle through assist modes.

Walk Assist Function

Switching to Walk Assist Mode

Procedure to activate the WALK assist mode.

Walk Assist Operation

Operating Walk Assist Mode

How to start, stop, and exit the walk assist mode.

Travel Data Display (SC-E6100)

Switching Travel Data Display

How to cycle through different travel data metrics on the SC-E6100.

Clearing Travel Data

Clearing Traveling Distance

How to reset traveling distance, time, average, and maximum speed.

Travel Data Display (SC-E7000)

Switching Displayed Data

How to change displayed travel data on the SC-E7000.

Gear Shifting Modes

Switching Gear Shifting Mode

How to change between automatic and manual gear shifting.

Setting Menu Navigation (SC-E6100)

Launching the Setting Menu

Steps to access the setting menu from the basic screen.

Setting Menu Navigation (SC-E7000)

Launching the Setting Menu

Steps to access the setting menu from the basic screen for SC-E7000.

Setting Menu Items

[Clear] Setting Reset

Resets traveling distance and other setting values.

Time and Start Mode Settings

[Clock] Time Setting

Procedure to set the current time on the system.

Start Mode Configuration

[Start Mode] Setting

Configure the preferred start gear for the start mode function.

Display Settings (SC-E6100)

[Backlight] Setting

Configure the display backlight mode (ON, OFF, MANUAL).

Brightness Settings (SC-E6100)

[Brightness] Setting

Adjust the display brightness level from 1 to 5.

Light Settings (SC-E7000)

[Light] ON;OFF Setting

Configure the battery-powered light to be always on or always off.

Beep Settings

[Beep] Setting

Enable or disable the system's beep sounds.

Unit Settings

[Unit] km;mile Switching

Select the unit of measurement between kilometers and miles.

Language Settings

[Language] Setting

Choose the display language from a list of available options.

Display and Adjustment Settings

[Font Color] Setting

Select the font color for the display, choosing between black and white.

[Adjust] Gear Shifting Adjustment

Adjust the rear shifting unit for electronic gear shifting; contact dealer for details.

Shift Timing Settings

[Shift Timing] Setting

Adjust the automatic shift timing to influence pedaling effort.

Shifting Advice Settings

[Shifting Advice] Setting

Enable or disable shifting advice during manual shifting mode.

System Reset and Exit

[RD Protection Reset] Reset

Reset the RD protection function after a significant impact.

[Exit] Close Setting Menu

Exit the current setting menu and return to the main screen.

EW-EN100 Specific Settings

RD Protection Reset (EW-EN100)

Perform RD protection reset using the EW-EN100 button and LED indicators.

Adjust Gear Shifting (EW-EN100)

Adjust gear shifting for electronic units; contact dealer.

Drive Unit Data Backup

Information on automatic data backup and updating via E-TUBE PROJECT.

Device Connectivity

Connection with Devices

Connect to PC/tablet for configuration and firmware updates using E-TUBE PROJECT.

Wireless Functions

Details about ANT and Bluetooth LE connections for wireless system communication.

Error Indications

Battery LED Lamp Errors

Interprets LED patterns for system, temperature, security, and charging errors.

Cycle Computer Error Messages

Error Codes and Warnings

Lists error codes (W011, W013, W032) and their corresponding remedies.

System Errors

Error Display and Reset Procedures

Actions to take when an error message appears on the screen.

Error Codes and Indicators

System Error Codes (E010-E043)

Comprehensive list of system error codes and their solutions.

EW-EN100 Error Indicators

How EW-EN100 LEDs indicate errors, requiring power off and dealer consultation.

Troubleshooting Guide

Assist Function Troubleshooting

Solves issues related to assistance not being provided or short traveling distance.

Battery Troubleshooting

Pedaling Stiffness Issues

Addresses problems causing stiff pedaling.

Battery Performance Issues

Covers battery quick discharge, recharging problems, and overheating.

Charger and Light Troubleshooting

Charger Issues

Troubleshooting for charger warmth, LED illumination, and battery insertion/removal.

Light System Issues

Diagnosis for when front or tail lights do not illuminate.

Cycle Computer Troubleshooting

Display and Startup Issues

Resolves problems with cycle computer display, startup, gear position, and settings.

Other Troubleshooting

Switch and Sound Issues

Addresses issues with switch operation, beeps, and gear shifting sounds.

Gear Shifting and Noise Issues

Solutions for weakened assistance, rear wheel noise, and start mode gear shifting.

Key Number and Contact Information

Key Number Record

A space to record the key number for purchasing spare keys.

Shimano Steps SW-E6010 Specifications

General IconGeneral
BrandShimano Steps
ModelSW-E6010
CategorySwitch
LanguageEnglish

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