Shure MXW Series User Manual (English)

Questions and Answers:

H
hallhaleyJul 26, 2025
How to troubleshoot no or distorted audio in Shure MXW Microphone system?
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  Hayden BennettJul 26, 2025
  If you're experiencing no or distorted audio with your Shure Microphone system, several factors could be the cause. First, check the cables to ensure they are properly connected. Confirm that the transmitters are powered on and the channels are un-muted. Use the MXW control software to check the input meters on the Monitor tab, and attenuate if the channel is clipping. Also, examine the output meters on the Audio Network Interface (ANI) front panel and in the ANI control software, using headphones to listen to the audio from the ANI, attenuating if necessary. Ensure the output level of the ANI matches the input of the connected equipment. Finally, verify that APT is not performing a spectrum scan.
R
Robin JonesAug 5, 2025
What to do if I can't associate a component to a Group in Shure MXW?
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  Maria SwansonAug 5, 2025
  If you cannot associate a component to a Group within your Shure Microphone system, and the device drop-down isn't displaying the desired component in the Group row on the Configuration tab, start by checking that all devices are powered on and connected to the same network and subnet. Then, open the Utility tab of the MXW Control Software and un-check the Configuration Filter to display all MXW devices on the network. If the device shows up as "OTHER", it is part of another Configuration; un-associate it by selecting 'none' from the Group row in that other Configuration. As a last resort, perform a factory reset on the device to clear any existing association.
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Jennifer TurnerAug 14, 2025
How to fix 'off' Network Audio LED on Shure MXW Microphone system?
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  Michael GilmoreAug 15, 2025
  If the Network Audio LED is off, place the device in a Group to automatically route the audio. Ensure the subnet of the Access Point Transceiver's network audio settings match the subnet of the Audio Network Interface.

Shure MXW Series Specifications

General

Battery Life	Up to 9 hours
System Type	Digital Wireless
Wireless Technology	DECT
Dynamic Range	>120 dB
Total Harmonic Distortion	<0.1%
Operating Range	Up to 100 m (line of sight)
Transmitter Types	Bodypack, Handheld
Operating Range (typical)	Up to 100 meters (line of sight)
Frequency Range	470 - 614 MHz (Region-specific)
RF Channels	Up to 12 (depending on model)
Operating Range (line of sight)	Up to 100 m
Operating Temperature	-18°C to 50°C
Storage Temperature	-29°C to 74°C (-20°F to 165°F)
Humidity	0 to 95% (non-condensing)
Latency	2.9 ms
Latency (alternative)	2.9 ms
Power Supply	Rechargeable battery