9 Troubleshooting
9.1 Functional
Connection/IP
If there are connection issues with the PLOC2D device, check the following:
•
Is the ethernet cable connected?
•
Is the PLOC2D and the computer on the same network?
•
Is there an IP address conflict between the PLOC2D and the computer?
Power supply
If the PLOC2D device LED:s are not lit, check the following:
•
Is the power supply connected?
•
Is the power supply the correct specification?
9.2 Operational
Not finding target
If the calibration or alignment target cannot be found, check the following:
•
Is the target selected in the UI the same as the target used?
Locate failure
If the PLOC2D fails to locate the object, check the following:
•
Is the score threshold too high?
•
Is the maximum rotation to low?
•
Is the reference image correct?
Low accuracy
If the PLOC2D performs with lower than normal accuracy, check the following:
•
Is calibration adequate?
•
Is the robot work plane defined accurately?
•
Has the gripper position been altered?
•
Has the sensor position been altered?
•
Is the gripper tool center part definition correct?
Erratic measurements
If the PLOC2D displays erratic measurements, check the following:
•
Is the job successfully configured?
•
Is the maximum allowed rotation too high?
9.3 Customer service
If you require any technical information, our customer service department will be happy
to help. Create a support ticket (see PLxManager), or find contact information to your
representative on the final page of this document.
NOTE
Before contact, make a note of all type label data such as type code, serial number, etc.
to ensure faster processing.
TROUBLESHOOTING 9
8020736/1K3Z/2023-06 | SICK O P E R A T I N G I N S T R U C T I O N S | PLOC2D 4.1
69
Subject to change without notice
To Next Page
Loading...