Siemens MindConnect IoT2040 System Manual

Error Problem Possible cause Possible remedy
MindConnect
Nano L2 -
ERROR LED
- Although an asset
uploaded to Insights Hub
Monitor and Visual Analyzer.
- MindConnect Nano cannot
onboard to Insights Hub
- No connection
to data source
- The address of
the data point
configuration can
be incorrect
- Incorrect asset
configuration
- Not
accomplished
asset
configuration
(Network
Connection)
Invalid ID of
MindConnect
Nano
Check the connection between
MindConnect Nano and data sources
(Plant Network ports and cables-
S7/OPC UA Server)
- Check the connection between
MindConnect Nano and data sources
(Plant Network ports and cables-
S7/OPC UA server)
- Check data sources configuration.
- Check configuration of each data
point.
- Check configuration of your asset
- (Network Configuration).
- Check if MindConnect Nano ID is
correct.
MindConnect
Nano L2-
ERROR LED
blinking RED
Data loss
MindConnect
Nano was offline
for too long, so it
could not send
data to Insights
Hub and the
storage is full.
- Check outbound connection
- Check Ethernet cables
- Check Proxy (IP address, User
Authentication can be required)
MindConnect
Nano L2-
ERROR LED
RED
Firmware update error
- Technical
problems with a
new version of
firmware
- Incorrect
firmware type
- Certificate
problems,
Authentication
problems etc.
- Make sure that you are using the
correct firmware type (MindConnect
Nano).
- MindConnect Nano will automatically
restart and then firmware update will
be carried out after a while.
- If MindConnect Nano does not
restart automatically, then restart it
manually: by switching on and off the
“power button” on MindConnect
Nano.
MindConnect
Nano L3-
MAINT LED
ORANGE
Onboarding failed
- Configuration
file on the USB
stick is invalid
- Internal error
- Make sure that the data on the USB
stick still is valid. (The data, which you
exported to the USB stick, is still valid
only for 7 days.). If it is expired, use the
asset configuration to export a new
valid configuration to your USB stick.
- Check asset configuration and
reconfigure, if it is required and export
a new configuration to USB stick.
Troubleshooting
7.1 Troubleshooting
MindConnect Nano
System Manual 7/2023 100

Siemens MindConnect IoT2040 Specifications

General

Brand	Siemens
Model	MindConnect IoT2040
Category	Gateway
Language	English