Siemens MindConnect IoT2040 System Manual

Troubleshooting
7
7.1 Troubleshooting
Error Problem Possible cause Possible remedy
MindConnect
Nano L1-
RUN/STOP
- MindConnect Element
cannot onboard to Insights
Hub
- No Internet connection
Network
connection
problem:
- Either IP
address is not
valid or
configured IP
address already
exists in the
network of
MindConnect
Nano
- Either disabled
or invalid
configured Proxy
- Proxy is offline
- Interrupted
connection
- IP address is
configured via
DHCP, but there
is no internet
connection.
- Firewall blocks
MindConnect
Elements
- Your company’s
router is
damaged
- Check your configuration connection:
If configured IP and Proxy are valid
- Check physical connection: your
company’s router, Ethernet cables etc.
MindConnect Nano
System Manual 7/202399

Siemens MindConnect IoT2040 Specifications

General

Brand	Siemens
Model	MindConnect IoT2040
Category	Gateway
Language	English