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William HollandAug 29, 2025
What to do if my Siemens Optipoint 420 shows 'Denied'?
- JJulie StevensAug 29, 2025
If your Siemens Telephone displays 'Denied', it means an incorrect PIN was entered. Enter the correct PIN to proceed.

What to do if my Siemens Optipoint 420 shows 'Denied'?
If your Siemens Telephone displays 'Denied', it means an incorrect PIN was entered. Enter the correct PIN to proceed.
Why does my Siemens Telephone say 'not available' after dialing?
If your Siemens Telephone displays 'not available' after dialing, it means the phone number was not fully entered, or the star or hash key was not pressed. Ensure you enter the phone number correctly or as prescribed.
Why does my Siemens Optipoint 420 say 'protected'?
If your Siemens Telephone displays 'protected', it indicates that data transfer is active. Wait and try again later.
How to fix no display on Siemens Optipoint 420?
If there is no display on your Siemens Telephone, the battery pack might be flat. Press the On-hook key until you receive confirmation. Charge or replace the battery pack.
What to do if Siemens Optipoint 420 key-stroke doesn't work?
If your Siemens Telephone does not react to key-strokes, the keypad lock may be activated. Press the hash key until you receive confirmation, then release the key.
What to do if the line 'Base n' flashes on my Siemens IP Phone?
If your Siemens IP Phone displays 'Base n' flashing, it indicates the handset is likely out of the base radio range, the radio signals are too weak, the handset isn't registered, or synchronization attempts are too spaced out. Try moving closer to the base, changing your position, registering the handset, or switching the handset off and on again.
How to enable ringer on my Siemens IP Phone?
If your Siemens IP Phone isn't ringing, the ringtone might be deactivated, or the 'Do Not Disturb' feature could be active. To resolve this, activate the ringer and deactivate 'Do Not Disturb'.
What to do if my Siemens IP Phone displays 'Maximum input time was exceeded'?
If your Siemens IP Phone displays 'Maximum input time was exceeded', avoid making long pauses between keystrokes when entering information.
What to do if my Siemens IP Phone displays 'The On-hook key was not pressed'?
If your Siemens IP Phone shows 'The On-hook key was not pressed', simply press the On-hook key to proceed.
What to do if my Siemens IP Phone displays 'No connection under the phone number dialled available'?
If your Siemens IP Phone displays 'No connection under the phone number dialled available', ensure you are entering the phone number correctly. If the issue persists, try calling the attendant console.











