Warranty Exclusions
This warranty will not apply if any of the following occurs:
1. Repairs or modifications have been made to the instrument by
other than an authorized Siemens representative.
2. The instrument has been operated using other than Siemens brand
accessories, or consumable supplies and/or reagents not having the
same grade, quality, and composition as defined by Siemens.
3. The instrument has not been installed within 90 days of shipment
to the customer’s facility unless otherwise specified.
4. The customer has not performed appropriate customer maintenance
procedures, as outlined in the instrument operator’s manual.
5. The instrument has been misused or used for a purpose for which it
was not intended.
6. The instrument has been damaged in transit to the customer or
damaged by the customer while moving or relocating it without
supervision by a Siemens representative.
7. Damage was caused by floods, earthquakes, tornadoes, hurricanes
or other natural or man-made disasters.
8. Damage was caused by Acts of War, vandalism, sabotage, arson, or
civil commotion.
9. Damage was caused by electrical surges or voltages exceeding the
tolerances outlined in the instrument operator’s manual.
10. Damage was caused by water from any source external to the
instrument.
11. The customer has purchased an alternative agreement whose
terms of warranty supersede this agreement.
Siemens or its authorized distributors will invoice customers, at
current standard labour and parts rates, for instruments repaired to
correct damage or malfunctions due to any of the reasons listed above.
Limitations of Siemens Original Warranty
Siemens warrants to all customers that service will be performed in a
professional manner consistent with the industry. If the instrument is
not performing according to its specifications, Siemens will, at its
option, repair or replace the instrument. This is the customer’s sole and
exclusive remedy for breach of warranty.
Other than as stated above, there are no other warranties, express or
implied, accompanying either the leasing of the equipment or its sale to
the customer at the expiration or termination of this agreement. In
addition, the warranties of merchantability and fitness for a particular
purpose are disclaimed. In addition, Siemens shall not be liable for any
damages caused by delay in providing repair service from any cause.
Siemens liability for breach of this warranty shall be limited to the
repair or replacement of defective equipment and shall not include any
incidental, contingent, or consequential damages.
Service and Supplies Page 6-7
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