Important Information
Fail-Safe Systems
vi A5E00085588-03
A&D Technical Support
Available worldwide, 24 hours a day:
Beijing
Nuernberg
Johnson City
Worldwide (Nuremberg)
Technical Support
Local time: 24 hours per day/365 days
per year
Telephone: +49 (0) 180 5050–222
Fax: +49 (0) 180 5050-223
E-mail: adsupport@
siemens.com
GMT: +1:00
Europe/Africa (Nuremberg)
Authorization
Local time: M - F 8:00 a.m. to
5:00 p.m.
Telephone: +49 (0) 180 5050–-222
Fax: +49 (0) 180 5050-223
E-mail: adsupport@
siemens.com
GMT: +1:00
United States (Johnson City)
Technical Support and
Authorization
Local time: M - F 8:00 a.m. to 5:00 p.m.
Telephone: +1 (0) 770 740–3505
Fax: +1 (0) 770 740–3699
E-mail: isd-callcenter@
sea.siemens.com
GMT: -5:00
Asia/Australia (Beijing)
Technical Support and
Authorization
Local time: M - F 8:00 a.m. to
5:00 p.m.
Telephone: +86 10 64 75 75 75
Fax: +86 10 64 74 74 74
E-mail: adsupport.asia@
siemens.com
GMT: +8:00
In general, English and German are spoken by Technical Support and Authorization staff.