Service & Support
A.1 Service & Support
SIMATIC TDC hardware
222 System Manual, 08/2017, A5E01114865-AL
The comprehensive online information platform supports you in all aspects of our Service &
Support at any time and from any location in the world.
You can find Online Support on the Internet at the following address: Internet
(http://www.siemens.com/automation/service&support).
Support in planning and designing your project: From detailed actual-state analysis,
definition of the goal and consultation on product and system questions right through to the
creation of the automation solution.
Expert advice on technical questions with a wide range of demand-optimized services for all
our products and systems.
You can find Technical Support on the Internet at the following address: Internet
(http://www.siemens.com/automation/support-request).
Extend your competitive edge – through practical know-how directly from the manufacturer.
You can find the training courses we offer on the Internet at the following address: Internet
(http://www.siemens.com/sitrain).
Support during project engineering and development with services fine-tuned to your
requirements, from configuration through to implementation of an automation project.
Our Field Service offers you services for commissioning and maintenance – to ensure that
your machines and plants are always available.
In every sector worldwide, plants and systems are required to operate with constantly
increasing reliability. We will provide you with the support you need to prevent a standstill
from occurring in the first place: with a worldwide network and optimum logistics chains.
Downtimes cause problems in the plant as well as unnecessary costs. We can help you to
reduce both to a minimum – with our worldwide repair facilities.
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