Contact SMA Solar Technology AG
208 SI5048-TEN093630 Technical Description
23 Contact
If you have technical problems with our products, please contact our Serviceline. We need the
following information in order to provide you with the necessary assistance:
• Type of the Sunny Island
• Serial number of the Sunny Island
• Firmware version of the Sunny Island
• Fault indication
• Type of battery connected
• Nominal battery capacity
• Nominal battery voltage
• Communication products connected
• Type and size of additional energy sources
• Type of connected consumer loads
• Power of the connected generator
• Maximum current of the generator
• Interface of the generator
SMA Solar Technology AG
Sonnenallee 1
34266 Niestetal, Germany
www.SMA.de
SMA Serviceline
Tel. +49 561 9522 399
Fax +49 561 9522 4697
E‑Mail: SunnyIsland.Service@SMA.de
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