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SMART GX Series - User Manual
105 pages
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Cover
SMART
Board
®
GX
(V2)
series
interactive
displays
Installation
and
maintenance
guide
SBID-GX165-V2
|
SBID-GX175-V2
|
SBID-GX186-V2
IDGX65-2
|
IDGX75-2
|
IDGX86-2
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Table of Contents
Main Page
Table of Contents
6
Default Chapter
3
Important Information
3
Table of Contents
6
Chapter 1 Welcome
8
About this Guide
8
About the SMART Board GX (V2) Display
9
Identifying Your Specific Model
12
Accessories
13
More Information
14
Chapter 2 Installing the Display
15
Moving the Display to the Installation Site
15
Accommodating Doorways, Hallways, and Elevators
16
Using Transportation Aides
16
Dealing with Cracked, Chipped, or Shattered Glass
17
Installing the Display on a Wall
17
Saving the Original Packaging
17
Choosing a Location
18
Assessing the Wall
20
Choosing a Height
20
Mounting the Display
21
Selecting a Wall Mount
21
Selecting Mounting Hardware
21
Configuring Network Settings
22
Connecting to a Network
22
Installing the Display on a Stand
22
Using a Third-Party Stand
22
Using SMART Mobile Stands
22
Connecting to a Network
24
Connecting Power and Turning on the Display for the First Time
25
Configuring Network Settings
27
Chapter 3 Connecting Computers and Other Devices
30
Installing SMART Software
30
Connecting Room Computers and Guest Laptops
32
Viewing a Connected Computer or Other Device's Input
39
Setting a Connected Computer's Resolution and Refresh Rate
40
Using Recommended Cables
41
Sharing USB Type-B Receptacles
42
Connecting a SMART OPS PC Module
43
Connecting an External Display
44
Connecting Other Devices
44
Connecting USB Drives and Other Peripherals
44
Connecting an External Audio System
45
Connecting Room Control Systems
47
Connector Diagrams
48
Side and Bottom Connector Panels
48
Front Connector Panel
50
Chapter 4 Maintaining the Display
52
Default Chapter
52
Turning the Display on or off
52
Checking the Display Installation
53
Cleaning and Maintaining the Display
53
Cleaning the Screen
54
Cleaning the Touch Sensors
54
Maintaining Ventilation
55
Preventing Condensation
55
Replacing the Pens
55
Removing and Transporting the Display
56
Applying a Firmware Update
57
Updating System Firmware
57
Updating System Firmware Manually
57
Chapter 5 Troubleshooting the Display
59
Resolving General Issues
59
The Display Isn't Turning on
60
The Display Is Turning off When It Shouldn't
60
The Screen Is Blank or There's a Problem with the Image on the Screen
61
There's no Sound or There's a Problem with the Sound
63
Touch Isn't Working as Expected
64
The Pens Aren't Working as Expected
65
SMART Software on Connected Computers Isn't Working as Expected
66
The SMART OPS PC Module Isn't Working as Expected
66
Contacting Your Reseller for Additional Support
66
Chapter 6 Troubleshooting Tools and Apps
68
Resolving Issues with Whiteboard
68
Resolving Issues with Browser
69
Resolving Issues with Screen Share
69
Resolving Issues with File Manager
70
Appendix 7 Adjusting Display Settings
71
Exiting the Display's Settings
72
Network
73
Input and Output
75
Personalization
75
Applications
78
System
79
Regulatory Information
83
About
84
Appendix 8 Adjusting Input Settings
85
Opening the Input Settings Menu
85
Exiting the Input Settings Menu
85
Source Settings
86
Advanced Settings
86
Appendix 9 Managing Your Display Using Rs-232
90
Appendix 9 Managing Your Display Using
90
Configuring the Serial Interface Settings
91
Commands and Responses
93
Power State Commands
95
Input Commands
96
Brightness Commands
96
Freeze Commands
97
Screen Shade Commands
97
Volume Commands
97
Mute Commands
97
Firmware Version Commands
98
Model Number Commands
98
Serial Number Commands
98
Part Number Commands
98
Asynchronous Messages
98
Appendix 10 Enrolling the Display in SMART Remote Management
100
Appendix 11 Disabling the Embedded os and Other Inputs
101
Disabling the Embedded os
101
Certification and Compliance
102
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SMART GX Series Specifications
General
Brand
SMART
Model
GX Series
Category
Monitor
Language
English
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