smarttech.com/kb/171861 6
Contents
Important information 3
Chapter 1 Welcome 8
About this guide 8
About the SMARTBoard GX (V2) display 9
Identifying your specific model 12
Accessories 13
More information 14
Chapter 2 Installing the display 15
Moving the display to the installation site 15
Installing the display on a wall 17
Installing the display on a stand 22
Connecting to a network 22
Connecting power and turning on the display for the first time 25
Configuring network settings 27
Chapter 3 Connecting computers and other devices 30
Installing SMART software 30
Connecting room computers and guest laptops 32
Connecting a SMART OPS PC module 43
Connecting other devices 44
Connector diagrams 48
Chapter 4 Maintaining the display 52
Turning the display on or off 52
Cleaning and maintaining the display 53
Updating system firmware 57
Chapter 5 Troubleshooting the display 59
Resolving general issues 59
The display isn’t turning on 60
The display is turning off when it shouldn’t 60
The screen is blank or there’s a problem with the image on the screen 61
There’s no sound or there’s a problem with the sound 63
Touch isn’t working as expected 64
The pens aren’t working as expected 65
SMART software on connected computers isn’t working as expected 66
The SMART OPS PC module isn’t working as expected 66
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