11 System Maintenance
142 Basic User Manual
A1: Check whether the battery is exhausted, or whether the system is correctly connected
to the mains supply.
Q2: No images are displayed on the LCD monitor.
A2: Check whether the power supply cable is well connected.
Q3: The LCD monitor displays abnormal.
A3: Check whether the appropriate probe and compatible exam type are selected, or the
imaging parameters are optimized correctly.
Q4: The system crashed or cannot be normally powered off
A4: Press and hold the button for more than 5s to power the system off.
If any of the above problems still exist, please contact the Customer Service Department of
the manufacturer for help.
11.4 Equipment Disposal
Date of manufacture is located on the product label. Under normal conditions, the service
life of the probe is about twenty-five thousand hours. Once the time expires, you should
dispose of it in accordance with local laws or regulations.
You should dispose of the main unit, the probe, the biopsy bracket and other accessories in
accordance with local laws and regulations.
For the detailed disposal information, consult the manufacturer or the local distributor.
The manufacturer is not responsible for any system content or accessories that have been
discarded improperly.
11.5 Customer Service
Only the service personnel of or authorized by the manufacturer can service the system.
Any feedback or inquires concerning our product or services should be directed to the
following address.
Address: 4/F, 5/F, 8/F, 9/F & 10/F, Yizhe Building, Yuquan Road, Nanshan, Shenzhen,
518051, Guangdong, China
Zip Code: 518051
Tel: +86 755 2672 2890
Fax: +86 755 2672 2850
E-mail: service@sonoscape.net