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Troubleshooting
If you run into any problem using this stereo system, use the following check list.
First, check that the power cord is connected firmly and the speakers are connected properly and
firmly. Should any problem persist, consult your nearest Sony dealer.
General
Symptom Cause and countermeasure
There is no sound.
Sound comes from
one channel or
unbalanced left
and right volume.
There is severe
hum or noise.
“0:00” (for DHC-
EX880MD) or
“12:00AM” (for
DHC-MD717)
flashes in the
display.
The timer cannot
be set.
The volume is too low.
m Turn VOLUME clockwise.
The headphones are connected.
m Pull out the headphones.
The speakers are not connected properly.
m Connect the speaker cords properly (see page 7).
• The speaker cords are not connected properly (+/–).
• The vinyl portion of the speaker cords is inserted into the SPEAKER terminals.
m Connect the speaker cords properly (see page 7).
The speaker placement (left/right) is reversed.
m Place the speakers properly (see page 8).
The heights and distances of the left and right speakers differ greatly.
m Place the speakers as symmetrically as possible.
Two or more speakers are connected to the same SPEAKER terminals.
m Connect only one of the supplied speakers to each set of SPEAKER terminals.
The connected speakers are not the supplied ones.
m Connect the supplied speakers.
A TV, VCR or other source of noise is placed too close to the stereo system.
m Move the system away from the source of noise.
A refrigerator or other source of noise is connected to the same wall outlet.
m Connect the system to a different wall outlet.
m Install a noise filter (sold separately) to the power line.
The power cord was unplugged or a power interruption occurred, erasing the
clock setting.
m Set the clock again (see page 12).
• The clock is not set.
• A power interruption occurred, erasing the clock setting.
m Set the clock again (see page 12).
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