36
GB
KLV-32/26/19T400A/26/19T400G/19T400W
4-110-401-11(1)
Good picture, but noisy sound • The TV system setting is inappropriate.
• If the sound of all the channels are noisy, perform “Auto Tuning” in the “Channel
Set-up” menu to preset the channel again (page 31).
• If the sound of some channels is noisy, select the channel, then perform “Manual
Programme Preset” in the “Channel Set-up” menu, and select the appropriate TV
system (“TV System”) (page 32).
Some tiny black points and/or
bright points appear on the
screen
• The picture of a display unit is composed of pixels. Tiny black points and/or bright
points (pixels) on the screen do not indicate a malfunction.
No colour on programmes • Select “Reset” in the “Picture” menu to return to the factory settings (page 25).
No colour or irregular colour
when viewing a signal from the
Y, P
B/CB, PR/CR jacks of /
• Check the connection of the Y, P
B/CB, PR/CR jacks of / .
• Make sure that the Y, PB/CB, PR/CR jacks of / are firmly seated in their
respective jacks.
Picture flashes initially when
changing to HDMI mode or
switching on the TV with HDMI
mode
• This is probably caused by the authentication process between HDMI equipment
and the TV. It does not indicate a malfunction.
Sound
No sound, but good picture • Press 2 +/– or % (Mute).
• Check if the “Speaker” is set to “TV Speaker” from the “AV Set-up” menu in “Set-
up” menu (page 28).
Stereo broadcast sound
switches on and off, or is
distorted; the sound switches
between stereo and monaural
frequently
• The antenna connection is loose or the antenna cable is damaged. Check the cable
and connection on the TV, VCR, and on the wall (page 7).
• Adjust the antenna direction for the minimum interference. Contact a Sony dealer
for advice.
• Signal transmission is low. Try using a booster. Otherwise, use the fine tuning
(“AFT”) function (page 32).
TV cannot receive FM radio
station
• Connect a separate FM antenna and the TV channel source through an antenna
selector (switch) to your TV (page 7).
General
The TV turns off automatically
(the TV enters standby mode)
• Check if the “Sleep Timer” is activated, or confirm the “Duration” setting of “Wake
Up Timer” (page 29).
The TV turns on automatically • Check if the “Wake Up Timer” is activated (page 29).
Some input sources cannot be
selected
• Select “Video Labels” in the “AV Set-up” menu and cancel “Skip” of the input
source (page 28).
The remote does not function • Replace the batteries.
The wide screen mode
changes spontaneously when
“Auto Wide” is “On”
• When changing between two input modes, the TV detects the optimum wide screen
mode. During this period, an irregular wide screen mode may appear.
• The wide mode is switched automatically according to the revised signal with a
Wide ID signal (only available for video input and HDMI input).
• The “Auto Wide” feature stops working temporarily when you press , and
resumes after a while. To fix in the manually selected wide screen mode, set “Auto
Wide” to “Off” in the “Screen” menu (page 27).
Problem Cause/Remedy
010COV.book Page 36 Thursday, June 19, 2008 9:17 AM
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