36
GB
Troubleshooting
If a problem occurs while operating the
system, follow the steps described below
before consulting your nearest Sony dealer.
If an error message appears, be sure to
make a note of the contents for reference.
1
Check to see if the problem is listed
in this “Troubleshooting” section.
2
Check the following customer
support websites.
For customers in Europe:
http://support.sony-europe.com/
For customers in other countries/
regions:
http://www.sony-asia.com/support
You will find the latest support
information and a FAQ at these
websites.
3
If, after steps 1 and 2, you still
cannot solve the problem, consult
your nearest Sony dealer.
If the problem persists after doing all of
the above, consult your nearest Sony
dealer.
When bringing the product in for
repairs, be sure to bring in the entire
system (main unit and remote).
This product is a system product, and
the entire system is needed to
determine the section requiring repair.
The system does not turn on.
Make sure you have connected the power
cord to a wall outlet correctly.
The system has entered Standby mode
unexpectedly.
This is not a malfunction. The system enters
Standby mode automatically in about 15
minutes when there is no operation or audio
signal output. See “Setting the Automatic
Standby function” (page 30).
The clock setting or the Play Timer operation
has been canceled unexpectedly.
If about a minute elapses with no operation,
the clock setting or Play Timer setting is
canceled automatically. Perform the operation
again from the beginning.
There is no sound.
Make sure the speaker cords are connected
correctly.
Turn up the volume on the unit.
Make sure the headphones are disconnected
from the PHONES jack.
Make sure the component is connected
correctly to the LINE IN (external input) jack
and set the function to LINE IN.
The specified station may have temporarily
stopped broadcast.
Left and right sound balance is unclear or
reversed.
Put the speakers symmetrically.
Make sure that speaker cords L/R and +/– are
connected correctly.
Severe hum or noise occurs.
Move the system away from sources of noise.
Connect the system to a different wall outlet.
Use of an AC power tap with a noise filter (not
supplied) is recommended.
The remote does not function.
Remove any obstacles between the remote
and the remote sensor on the unit, and
position the unit away from fluorescent lights.
Point the remote at the remote sensor on the
unit.
Troubleshooting
If the standby indicator flashes
Immediately unplug the power cord and
make sure the speaker cord is not hot.
Is the speaker cord shorted out?
After the standby indicator stops
flashing, plug the power cord again,
and turn on the system. If the issue
persists, contact your nearest Sony
dealer.
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