Troubleshooting
84
Appendices
Power
Recording/playback
External devices
Troubleshooting
Symptoms Cause Remedy
The recorder does not
power on when you set
the power button to ON.
No battery pack is mounted and no
power is supplied to the DC IN
connector.
Mount a battery pack (page 11) or connect to AC
power using the BC-U1 or BC-U2 (page 12).
The battery pack is completely
exhausted.
Replace the battery pack with a fully charged one
(page 11).
The power supply cuts
while operating.
The battery pack becomes exhausted. Replace the battery pack with a fully charged one
(page 11).
The battery pack becomes
exhausted very quickly.
The ambient temperature is very low. This owes to the battery characteristics and is not a
defect.
The battery pack is inadequately
charged.
Recharge the battery pack (page 11).
If the battery pack is soon exhausted even after you
charged it fully, it may comes to the end of its life.
Replace it with a new one.
Symptoms Cause Remedy
Recording does not start
when you press the REC
+ PLAY/PAUSE buttons.
The power is turned OFF. Set the power button to ON.
The SxS memory card is write-
protected.
Release the write-protection, or replace the card with
a non-protected SxS memory card.
The SxS memory card is full. Replace the card with one having sufficient space.
The SxS memory card needs
restoration.
Restore the memory card (page 14).
Playback does not start
when you press the
PLAY/PAUSE button.
The power is turned OFF. Set the power button to ON.
The supplied IR Remote
Commander does not
work.
Remote control operation is disabled. Enable remote control operation (page 56).
The battery of the IR Remote
Commander is exhausted.
Replace the battery with a new one (page 8).
Symptoms Cause Remedy
The equipment connected
to the recorder via an
i.LINK connection does
not react as expected, for
example, no picture
appears on its screen.
It sometimes takes time for the
connected equipment to recognize
the operation.
Wait for about 15 seconds. If the connected
equipment still does not react, do the following:
• Check the i.LINK cable, for example, by re-
plugging it.
• Turn the power off, and connect the cable again.
• Change the i.LINK cable.
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