Sony STR-ZA5000ES User Manual

MULTI CHANNEL AV RECEIVER STR-ZA5000ES
Parts and Controls
Receiver
Front panel (with the front cover attached) [1]
Front panel (without the front cover attached) [2]
Power indicator [3]
Indicators on the display panel [4]
Rear panel [5]
Remote control
Remote control (upper section) [6]
Remote control (lower section) [7]
Preparation
1. Installing speakers
Locations and names of speakers [8]
Installing 5.1.4-channel speaker system using top front and top rear speakers [9]
Installing 7.1.2-channel speaker system using top middle speakers [10]
Installing 7.1.2-channel speaker system using front Dolby Atmos enabled speakers
[11]
Installing 7.1.4-channel speaker system using an additional stereo power amplifier
[12]
Installing 7.1-channel speaker system with Zone 2 connection [13]
Speaker configuration and speaker pattern settings [14]
2. Connecting speakers
Connecting 5.1.4-channel speaker system using top front and top rear speakers
[15]
Connecting 7.1.2-channel speaker system using top middle speakers [16]
Connecting 7.1.2-channel speaker system using front Dolby Atmos enabled
speakers [17]
Connecting 7.1.4-channel speaker system using an additional stereo power
amplifier [18]
Connecting 7.1-channel speaker system with Zone 2 connection [19]
Speaker patterns and terminals to be connected [20]
3. Connecting a TV
Connecting a TV [21]
Connecting a 4K TV [22]
Connecting a 4K TV that supports HDCP 2.2 and a 4K streaming box using a 4K-
compatible HDMI cable [23]
Notes on connecting cables [24]
About HDMI connections [25]
4. Connecting audio-visual devices and the antennas (aerials)
Connecting devices with HDMI jacks [26]
Connecting devices with jacks other than HDMI jacks [27]
Connecting the antennas (aerials) [28]
Connecting another amplifier in Zone 2/3 [29]
Digital audio formats supported by the receiver [30]
Notes on connecting cables [31]
About HDMI connections [32]
5. Connecting to the network
Connecting the receiver to the network using LAN cables [33]
6. Turning on the receiver/preparing the remote control
Inserting batteries into the remote control [34]
Turning on the receiver [35]
Notes on installing the receiver [36]

Sony STR-ZA5000ES Specifications

General

Brand	Sony
Model	STR-ZA5000ES
Category	Receiver
Language	English

Summary

Preparation

1. Installing speakers

Guide on setting up and positioning speakers for optimal audio performance.

2. Connecting speakers

Instructions for connecting speaker cables to the receiver's terminals.

3. Connecting a TV

Steps for connecting a television to the receiver for audio and video.

4. Connecting audio-visual devices and the antennas (aerials)

Connects external AV devices and antennas to the receiver.

Setting up the receiver using Easy Setup

Adjusting Settings

Easy Setup

Initial setup guide for the receiver.

Speaker Setup

Comprehensive settings for speaker configuration and calibration.

Reverting to the factory default settings

Troubleshooting

Error messages

Lists and explains various error messages encountered during operation.

General

Troubleshooting common general issues with the receiver.

Image

Solutions for problems related to video display on the TV screen.

Sound

Troubleshooting steps for audio output issues.

Preparation 1. Installing speakers

Locations and names of speakers

Identifies speaker locations and their corresponding names for setup.

Installing 5.1.4-channel speaker system using top front and top rear speakers

Guide for setting up a 5.1.4 speaker system with top front/rear speakers.

Installing 7.1.2-channel speaker system using top middle speakers

Guide for setting up a 7.1.2 speaker system with top middle speakers.

Installing 7.1.4-channel speaker system using an additional stereo power amplifier

Guide for a 7.1.4 system using an external stereo amplifier.

Installing 7.1-channel speaker system with Zone 2 connection

Configuration for a 7.1 system with Zone 2 speaker setup.

Installing 7.1.2-channel speaker system using front Dolby Atmos enabled speakers

Guide for setting up a 7.1.2 system with front Dolby Atmos speakers.

Speaker configuration and speaker pattern settings

Details speaker patterns and terminal assignments for various configurations.

Preparation 2. Connecting speakers

Connecting 5.1.4-channel speaker system using top front and top rear speakers

Steps for connecting a 5.1.4 system with top front/rear speakers.

Connecting 7.1.4-channel speaker system using an additional stereo power amplifier

Steps for connecting a 7.1.4 system with an external amplifier.

Speaker patterns and terminals to be connected

Table detailing speaker patterns and corresponding terminal connections.

Connecting 7.1.2-channel speaker system using top middle speakers

Steps for connecting a 7.1.2 system with top middle speakers.

Connecting 7.1.2-channel speaker system using front Dolby Atmos enabled speakers

Steps for connecting a 7.1.2 system with front Dolby Atmos speakers.

Preparation 3. Connecting a TV

Connecting a TV

Instructions for connecting a TV to the receiver via HDMI.

Connecting a 4K TV that supports HDCP 2.2 and a 4K streaming box using a 4K-compatible HDMI cable

Connecting 4K devices with HDCP 2.2 using 4K-compatible HDMI cables.

Connecting a TV compatible with the Audio Return Channel (ARC) function via an HDMI connection

Connecting TV with ARC using a single HDMI cable for audio and video.

Connecting a 4K TV

Guidelines for connecting 4K TVs, including HDCP 2.2 support.

When an HDCP 2.2-compatible HDMI jack on the TV is labeled “ARC”

Specific connection for TVs with ARC and HDCP 2.2 compatibility.

Preparation 4. Connecting audio-visual devices and the antennas (aerials)

Connecting devices with HDMI jacks

Connecting devices that utilize HDMI for audio and video signals.

Connecting devices with jacks other than HDMI jacks

Connecting devices using analog or digital audio/video jacks.

Preparation 4. Connecting audio-visual devices and the antennas (aerials)

About HDMI connections

Explains HDMI features and capabilities for video and audio transmission.

Preparation 5. Connecting to the network

Connecting the receiver to the network using LAN cables

Steps for establishing a wired network connection for the receiver.

Preparation 6. Turning on the receiver/preparing the remote control

Turning on the receiver

Step-by-step guide to powering on the receiver for the first time.

Preparation 7. Setting up the receiver using Easy Setup

Preparation Performing Auto Calibration

Enjoying Video and Sound Playing AV devices

Watching HDCP 2.2 copyright-protected content

Requirements for viewing HDCP 2.2 protected content like 4K movies.

Using the Multi-Zone Features Enjoying sound from speakers located in other rooms

Connecting 7.1-channel speaker system with Zone 2 connection

Steps for connecting a 7.1 system with Zone 2 speakers.

Assigning the speakers for Zone 2

Assigning speakers connected to specific terminals as Zone 2 speakers.

Enjoying sound in Zone 2

How to activate and select sources for sound output in Zone 2.

Using Other Features Interlocking with BRAVIA TV and other devices (“BRAVIA” Sync)

Enjoying TV sound from the speakers connected to the receiver (System Audio Control function)

Adjusting Settings Easy Setup

Setting up the receiver using the Easy Setup

Step-by-step guide for initial receiver configuration.

Auto Calibration

Guides through automatic speaker calibration using the optimizer microphone.

Internet Setup

Guide for configuring the receiver's network connection.

Performing Auto Calibration

Guides through automatic speaker calibration using the optimizer microphone.

Calibration Matching

Automatic matching of speaker distance and level after D.C.A.C. measurement.

Adjusting Settings Speaker Setup

4. Selecting the front speakers

Choosing which front speaker terminals to use for operation.

6. Checking Auto Calibration results

Reviewing error codes or warning messages after auto calibration.

1. About Auto Calibration

Explains the process and benefits of automatic speaker calibration.

5. Performing Auto Calibration

Executing the automatic calibration sequence from the listening position.

2. Before you perform Auto Calibration

Prerequisites and checks before starting the auto calibration process.

Calibrating the phase characteristics of the speakers (Automatic Phase Matching)

3. Connecting the optimizer microphone

How to properly connect the optimizer microphone for calibration.

Adjusting Settings Speaker Setup

Selecting the Auto Calibration type (Calibration Type)

Assigning the height1 speaker terminals (Height1 SP Assign)

Adjusting the speaker distance (Distance)

Setting the crossover frequency of the speakers (Crossover Frequency)

Adjusting the equalizer (Equalizer)

Adjusting the tonal quality (bass/treble) of individual speakers.

Adjusting the speaker size (Size)

Adjusting the speaker level (Level)

Selecting the speaker pattern (Speaker Pattern)

Outputting a test tone from each speaker (Test Tone)

Assigning the surround back speaker terminals (SB Speaker Assign)

Adjusting Settings Network Setup

Setting up a network (Internet Setup)

Guide for configuring the receiver's network connection.

Adjusting Settings HDMI Setup

Enjoying sound of an ARC compatible TV (Audio Return Channel)

Receiving TV audio through the receiver via HDMI ARC.

Adjusting Settings Zone Setup

Setting up the receiver to enjoy sound in Zone 2/3 (Zone Controls)

Setting power, input, and volume for Zone 2/3.

Adjusting Settings Reverting to the factory default settings

Troubleshooting Error messages

PROTECTOR

Troubleshooting steps for the PROTECTOR error message.

UPDATE FAILED

Troubleshooting steps for the UPDATE FAILED error message.

FAN STOPPED

Troubleshooting steps for the FAN STOPPED error message.

Troubleshooting Error messages

List of messages after Auto Calibration measurements

Explains various messages that may appear after auto calibration.

Troubleshooting General

The receiver is turned off automatically.

Troubleshooting when the receiver turns off unexpectedly.

The receiver does not turn on even when the TV is turned on.

Troubleshooting receiver not powering on when TV is on.

The receiver does not turn on after performing USB Update or Network Update.

Resolving issues when the receiver won't power on after updates.

The receiver turns off when the TV is turned off.

Troubleshooting receiver turning off automatically with the TV.

The receiver does not turn off even when the TV is turned off.

Troubleshooting receiver not turning off when the TV is turned off.

Troubleshooting Image

No image appears on the TV screen.

Solutions for problems related to video display on the TV screen.

Troubleshooting Sound

No sound or only a very low level of sound is heard, no matter which device is selected.

Troubleshooting no sound or low sound output from any selected device.

There is severe humming or noise.

Solutions for severe humming or noise issues during audio playback.

No sound or only a very low level of sound is heard from specific speakers.

Troubleshooting low or no sound from specific speakers.

There is no sound from a specific device.

Diagnosing and resolving no sound from a particular connected device.

Troubleshooting Sound

There is no sound from the TV via the HDMI OUT A jack when using the Audio Return Channel function.

No sound is heard from specific speakers when the receiver decodes the DTS audio signals or performs Neural:X processing.

The Dolby Atmos-compatible sound played back on the TV is not output from the receiver.

The surround effect cannot be obtained.

The left and right sound is unbalanced or reversed.

A test tone is not output from the speakers.

Dolby Digital or DTS multi-channel sound is not reproduced.

A test tone is output from a different speaker than the speaker displayed on the TV screen.

Troubleshooting “BRAVIA” Sync (Control for HDMI)

TV sound cannot be heard from the speakers connected to the receiver.

Troubleshooting Remote control

The remote control does not function.

Troubleshooting If the problem is not solved

Reverting to the factory default settings

Restoring the receiver to its original factory default settings.