Splendide WD2100 - Page 65

Diagnosis & Troubleshooting

Problem Possible Cause / Recommended Testing
DRUM WON’T ROTATE 1. Remove the washer-dryer back and check the Drive Belt.
2. Check the Main Motor.
3. Check the Wire Harness connections.
WON’T DRAIN 1. Remove the washer-dryer back and check the Drain Pump
2. Check that the Drain Hose and Large Item Filter is clear of foreign objects.
3. Check the Module Board.
MACHINE
VIBRATES
1. Verify the Transit Screws/Spacers have been removed.
2. Check the Installation.
3. Check the Leveling Feet.
4. Check for a weak fl oor. DO NOT install on carpet.
NOTE: Some vibration is normal.
INCORRECT WATER
TEMPERATURE
1. Check that the Inlet Hoses are connected properly.
2. Remove the washer-dryer top and check the wiring to the Dry Time and Water Temperature Selectors to
make sure they aren’t reversed.
WON’T DRY 1. Check the dry cycle and load size. If testing with the drum empty, use Permanent Press Dry or Delicates
Dry ONLY. If testing with laundry in the drum, verify that the load weighs at least 2.2 lbs. when using the
Cotton Heavy Duty Dry cycle.
2. Remove the washer-dryer top and check the ECO’s.
3. Verify that the Fan Motor is rotating. If it is, go to Step 4. If not, try rotating it by hand. If you can’t rotate it
by hand, check for 110V AC across the two wires. If voltage is present, but the fan will not rotate, the Fan
Motor will need to be replaced.
4. Perform a “Dryer Airfl ow and Heat Test” (See pg. 60)