S - 102 | English English | S - 103
Warranty
Your STEVENS bicycle was manufactured with care. Normally it is fully assem-
bled when handed over by the STEVENS dealer. As direct purchaser you have full
warranty rights within the first two years after purchase. Contact your STEVENS
dealer in the event of defects. To ensure a smooth handling of your claim, it is
necessary to present your receipt, your bike card, the handover report and the
stamped service reports. Therefore, keep these documents in a safe place.
To ensure a long service life and good durability of your STEVENS bicycle, use
it only for its intended purpose (see the chapter “Before Your First Ride”). Also
observe the permissible load specifications as specified there and in the bike card.
Be sure to strictly follow the mounting instructions of the manufacturers (above all
the tightening torques of the bolts) as well as the prescribed maintenance sched-
ule. Observe the checks and routines that are listed in the present user manual
and the manuals supplied or the replacement of safety-relevant components, such
as handlebars, brakes etc, if necessary.
A Note on Wear
Some components of your STEVENS bicycle are subject to wear due to their
function. The rate of wear will depend on care and maintenance and the way
you use your bicycle (mileage, riding in the rain, dirt, salt etc.). Bicycles that are
often left standing in the open may also be subject to increased wear through
weathering.
These components require regular care and maintenance. Nevertheless,
sooner or later they will reach the end of their service life, depending on condition
and intensity of use. These components must be replaced once they have reached
their limit of wear:
a. Drive chain
b. Brake pads
c. Brake fluid (DOT)
d. Rotors
e. Brake cables and housings
f. Seals of suspension elements
g. Grip coverings or bar tape
h. Chainrings
i. Tyres and tubes
j. Sprockets
k. Saddle covering
l. Bowden cables
m. Pulleys
n. Gear housings
o. Lubricants
The pads of rim brakes are subject to wear due to their function. If you use
your bike for competitive cycling or in hilly terrain, the brake pads may have to
be replaced quite frequently. Check your brake pads regularly and have them
replaced by your STEVENS dealer, if necessary.
p. The rims in the case of rim brakes
Braking causes wear not only to the brake pads, but also to the rims. There-
fore, check your rims regularly, e.g. when inflating the tyres. Rims with wear
indicators have rings or a gap that come into view when the rim reaches its
limit of wear. There are some models where the wear indicators disappear,
when the rim thickness has reached a critical point. Observe the specifica-
tions marked on the rim. Ask your STEVENS dealer to examine the remaining
thickness of the rims at the latest when you are through your second set of
brake pads. Rim walls that become deformed or show hair cracks when the
tyre pressure is increased have reached the end of their service life. The rim
must be repaired.
q. Lighting and reflectors
The lighting is essential for your safety on the road, especially at night. Check
the function and condition of the reflectors before every ride. Light bulbs are
subject to wear due to their function. Always have a set of spare bulbs with you
so that you can replace them, if necessary.
Note:
The coating/paint of frames and forks is subject to particular considera-
tion, i.e. the coating is, by nature, exposed to stress during use and can
wear down or be affected by minor damage. This type of wear or damage
as a result of mechanical stress (e.g. scratches due to rough contact with
other objects) is not covered by the terms of warranty.
Note:
The law referring to full
warranty rights is only
valid in the countries
where the law has been
ratified according to the
renewed European reg-
ulations. Inform yourself
about the situation in
your country.
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