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General Notes on Care and Servicing
Maintenance and Servicing
When you collect your STEVENS bicycle from the STEVENS dealer he will have
assembled it ready for use. Nevertheless, your STEVENS bicycle needs regular
servicing. Have your local STEVENS dealer do the scheduled maintenance work.
This is the only way to ensure that all components function according to their
constructive design.
The bicycle will be due for its first service after 100 to 300 kilometres (60 to
180 miles), 5 to 15 hours of initial use or four to six weeks. The STEVENS bicycle
needs to be serviced, because during the break-in period of the STEVENS bicycle
the spokes slightly lose tension or the gears require re-adjustment. This break-in
process is unavoidable. Therefore, remember to make an appointment with your
STEVENS dealer for the first service of your new STEVENS bicycle. The first service
is very important for both functioning and durability of your STEVENS bicycle.
Regular servicing and the replacement of worn out parts in time, e.g. chains,
brake pads or Bowden and brake cables, are part of the intended use of the
STEVENS bicycle and therefore have an influence on the warranty and the guar-
antee, as well. You should have your STEVENS bicycle serviced regularly by your
STEVENS dealer after the break-in period. If you ride a great deal on poor road
surfaces or cross-country, it will require correspondingly shorter service intervals.
For more information see the chapter “Service and Maintenance Schedule”.
Danger:
Servicing and repairs are jobs best left to your STEVENS dealer. If you have
your bicycle serviced by anyone else than an expert, you run the risk that
parts of STEVENS bicycle will fail. Risk of accident! When working on your
STEVENS bicycle restrict yourself to jobs for which you have the suitable
tools, e.g. a torque wrench, and the necessary knowledge.
Cleaning and Caring for your STEVENS Bicycle
Dried sweat, dirt and salt from riding during the winter harm your STEVENS
bicycle. You should therefore make it a habit of cleaning all components at regular
intervals.
Avoid cleaning your bicycle with a high-pressure cleaner. The high-pressure
water ejected in a narrowly focused jet may pass through seals and penetrate
bearings. This leads to the dilution of lubricants and consequently to greater fric-
tion. This destroys and impairs the functioning of the bearing races in the long
term. Pressurised water also tends to abrade frame stickers.
A much more gentle way of cleaning your bicycle is with a low pressure water
jet or a bucket of water and a sponge or a large brush. Cleaning your bicycle
by hand has another positive side-effect: you may discover defects in the paint
as well as worn or defective components at an early stage. Inspect the chain
after you have finished cleaning and oil it, if necessary (see the chapter “Chain
Maintenance”). Apply a coat of standard hard wax on painted, metal and carbon
surfaces (except from brake surfaces). Polish the waxed surfaces after drying to
give them a nice shine.
Danger:
Keep cleaning agents and chain oil clear of the brake pads, rotors and rim
sides (brake surfaces). This could render the brake ineffective (see the
chapter “The Brake System” as well as the instructions of the brake man-
ufacturer). Never grease or lubricate the clamping areas of a frame made
of carbon, e.g. handlebar, stem, seat post and seat tube. Once greased,
carbon components may never again ensure reliable clamping!
Safekeeping and Storing your STEVENS Bicycle
If you regularly look after your STEVENS bicycle during the season, you will
not need to take any special measures when storing it for a short time, apart from
securing it against theft. Store your bicycle in a dry, well aerated place. If you want
to store your STEVENS bicycle for a longer period of time, e.g. over the winter
months, observe the following things: Inflated inner tubes tend to gradually lose air
when the bike is not used for a long time. If your STEVENS bicycle is left standing
on flat tyres for a long time, the tyre structure can suffer from damage. It is there-
fore better to hang the wheels or the entire STEVENS bicycle or to check the tyre
pressure regularly. Clean your STEVENS bicycle and protect it against corrosion.
Your STEVENS dealer has special cleaning agents, e.g. spray wax.
Remove the seat post and allow for any moisture that may have entered to dry
away. Spray a little finely atomized oil into the metal seat tube. However, do not
apply oil in a carbon seat tube. Shift the gear to the smallest chainring and the
smallest sprocket. This relaxes the cables and the springs.
Note:
There is usually hardly any waiting time at your STEVENS dealer during the
winter months. In addition, many STEVENS dealers offer annual checks at
a special price. Use the off-season to take your STEVENS bicycle to your
bicycle dealer for inspection!
Danger:
Tyres of other dimen-
sions can impair the
safety of your STEVENS
bicycle. Therefore, only
replace tyres by tyres of
identical type and size.
In case a component
needs to be replaced,
only use original spare
parts, if possible.
Contact your STEVENS
dealer.
Danger:
If a component needs to
be replaced, make it a
rule to only use original
spare parts. Wearing
parts of other manufac-
turers, e.g. brake pads
or chains, can make
your STEVENS bicycle
unsafe. Risk of accident!
Caution:
Do not clean your
STEVENS bicycle with a
high-pressure cleaner
or a water jet and if you
do, be sure to keep it at
a distance. Do not aim
at the bearings.
Danger:
While cleaning, watch
out for cracks, scratch-
es, dents as well as
deformed or discoloured
material. Have defective
components replaced
immediately and touch
up paint defects. If you
are in doubt or if you
have any questions,
contact your STEVENS
dealer.
Caution:
Only use petroleum
based solvents for
cleaning tough oil or
grease stains from paint
and carbon surfaces.
Never use degreasing
agents containing ace-
tone, methyl chloride or
the like, or solvent-con-
taining, non-neutral
or chemical cleaning
agents. They could
attack the surface!
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