SureTouch Refrigerated Liquid Dispensers • SureShot Technical Assistance Center: 1-888-777-9990 or 902-865-9602
6
Load Product
1. Open product compartment door.
2. Open the valve door by turning the black thumbscrew
counter-clockwise to loosen.
3. Insert the product case with pre-filled bag, bag-in-box or
tank into the product compartment with the tube facing to
the front.
Note: If applicable, ensure product is on appropriate side
of compartment (eg. cream on left, milk on right, etc.)
4. Remove the plastic film covering the product delivery
tube, if applicable.
5. Align the product delivery tube in the center of the vertical
groove of the valve. Do not pull or stretch the product
delivery tube.
6. Close the valve door. Ensure the product delivery tube is
in the vertical groove and is not twisted, kinked or
pinched.
7. While holding the valve door closed with one hand,
tighten the thumbscrew clockwise until the door is snug.
Do not over-tighten the screw.
IntelliShot Dispensers: The solenoid will snap open when
the valve door is opened. Wait to hear it snap close when
the thumbscrew is tightened.
8. Close the product compartment door.
9. To prevent product from spraying when the tube is cut,
squeeze the product delivery tube with fingertips just
below the valve.
a. IntelliShot Dispensers: While squeezing the tube, press the “small” product
quantity button on the button panel once only. This will cause the valve to
operate once and relieve pressure in the tube. Wait and listen for the solenoid to
close.
b. FlexoShot Dispensers: While squeezing the tube, hold the lever down for a few
seconds to relieve pressure in the tube. Do not pull or stretch the tube. Release
lever.
10. Release tube.
11. Use sanitized sharp scissors or a sanitized sharp knife to carefully cut the product
delivery tube at a 45° angle to a maximum length of 5/8" from the bottom of the valve
block. Discard the cut portion of the tube.
Fill-In-Place Models – Refilling Product Tanks
Some dispenser models are equipped with a lid on the top of the dispenser for filling a
tank without removing it from the dispenser.
1. Open the product compartment door.
2. Open the lid on the top of the dispenser.
3. Open the lid on the tank to be filled.
4. Fill the tank with product up to one of the pre-marked levels.
Note: Ensure appropriate tank is being filled with appropriate product (eg. cream on
left, milk on right, etc.)
5. Close the tank lid.
6. Close the dispenser lid.
7. Close the product compartment door.
8. Reset product level with IntelliShot dispensers. See Reset Product Level – IntelliShot
(Portion Controlled) Fill-In-Place Dispensers on page 7.
Step 5 (shown with bag in
product case)
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