What does a flashing red light mean on my SureShot AC110?
A flashing red light on the reset/refill or product button of your SureShot Dispenser means the product level is low. This happens when less than 40.6 oz / 1200 ml of product remains in the dairy bag or product tank.
What to do if my SureShot AC110 Dispenser does not dispense product?
If your SureShot Dispenser isn't dispensing product, check the following: 1. Ensure the product is loaded correctly. 2. Verify the button sequence for preparing a beverage is correct. 3. Make sure the dispense tube isn't twisted, kinked, pinched, or blocked with frozen product. 4. Confirm that target amounts (recipe) haven't been set to zero. 5. Ensure the valve assembly is clean and working correctly (e.g., the plunger isn't damaged). To reset the software, turn the dispenser off, wait 10 seconds, and then turn it back on.
How to fix a SureShot Dispenser that does not turn on?
If your SureShot Dispenser does not turn on: 1. Ensure the power switch is in the on position. 2. Confirm the dispenser is plugged into an active power source; have a qualified person inspect the facility’s fuse box or circuit breaker if there's a power issue. 3. Check if the dispenser’s circuit breaker has tripped: a. Turn off the dispenser. b. Locate the circuit breaker below the power switch. c. Ensure no white is showing on the top of the circuit breaker; if white is visible, reset it by pressing and releasing it (may require multiple attempts). If the white doesn't disappear, call technical assistance. d. If reset successfully, turn on the dispenser. 4. Make sure the door cable is securely installed in the bottom of the dispenser door.
What to do if the display on my SureShot AC110 Dispenser door is blank?
If the display on your SureShot Dispenser door is blank: 1. Ensure the door cable is securely installed in the bottom of the dispenser door. 2. Verify the valve is working correctly: a. Install a dispense tube in the valve. If a dairy bag is not loaded, use a spare piece of tube. Place an empty cup under a dispense point (valve). Press any button that dispenses product. The solenoid should make a noise as it opens and closes verifying the plunger is moving freely. b. If the solenoid doesn't respond, review all steps under “Dispenser does not turn on”. c. If the solenoid responds, the display may be faulty. Please call technical assistance.
How to remove excess ice from my SureShot AC110 Dispenser?
To address excess ice or frost in the product compartment of your SureShot Dispenser, verify the following: 1. The temperature inside the product compartment is between 34ºF and 40ºF (1.1ºC and 4.4ºC). 2. The door gasket isn't damaged (no holes or gaps for a complete seal). 3. If ice has formed, unplug the dispenser and allow 15 minutes for the ice to soften before removing it with a dry, soft cloth. Note that ice may occasionally form, as the dispenser isn't a frost-free system.
What to do if my SureShot Dispenser is leaking water?
Defrost the product compartment of your SureShot Dispenser and wipe out any ice or water with a clean, soft cloth.
General| Category | Dispenser |
|---|---|
| Dispensing Rate | Adjustable |
| Material | Plastic |
| Dispensing Mechanism | Pump |
| Color | White |
| Model | SureShot AC110 |
Identifies the main external and internal parts of the IntelliShot portion-control dispenser.
Lists the physical dimensions, weight, and model variations of the dispensers.
Outlines the electrical specifications, including voltage, amperage, and frequency required for operation.
Specifies the maximum A-weighted sound pressure level of the dispenser.
Provides details on the type of refrigerant used and its global warming potential.
Steps to follow if the dispenser is found to be damaged after delivery, including contact information.
Details on how and within what timeframe the dispenser's warranty must be registered.
Essential safety guidelines to follow before and during dispenser setup to prevent hazards and voiding warranty.
Further details on power connection, grounding, and cord replacement for safe operation.
Lists the necessary tools required for setting up and maintaining the dispenser.
General guidance on initial and regular cleaning of the dispenser for optimal performance.
Step-by-step instructions for attaching the dispenser's catch tray.
Instructions on how to replace or update the illuminated door display graphic.
Steps for cleaning, pre-chilling product, and allowing the dispenser to reach operating temperature.
Explains how to load different types of product packaging into the dispenser.
Specific instructions for loading prefilled dairy bags into the product case.
Steps for safely removing used dairy bags and their corresponding product cases.
Instructions for loading bag-in-box products, including the use of a product ramp.
Procedure for removing an empty bag-in-box from the dispenser.
Guidance on using and refilling the dispenser's refillable product tanks.
How to dispense product using self-serve handles or push buttons on non-portion-control models.
Explanation of the function of each button within the program mode for software features.
How to adjust preset dispense amounts or recipes for beverages.
Procedure for calibrating the dispenser to ensure accurate product dispensing volumes.
How to enable or disable individual buttons on the dispenser's control panel.
How to select the correct product and bag type in the software for accurate dispensing.
Overview of additional software features available for customizing dispenser settings.
How to view and reset the number of dispenses recorded for each product.
Information on adjusting dispenser temperature via software or side console.
Overview of service-related functions typically accessed by technicians.
How to configure the display to show temperature in Celsius or Fahrenheit.
How to set the unit of measurement for dispensed product to liters or gallons.
How to enable or disable the display of current product levels in the dispenser.
How to enable or disable automatic product lockout when levels are low.
How to enable or disable visual alerts for low product levels.
How to select American or Canadian dispense amount recipes.
How to enable or disable the cleaning lockout feature, preventing dispensing after 72 hours.
How to change the dispenser's interface language.
Overview of dispenser temperature settings and recommended ranges.
How to adjust the refrigeration setting via the software on portion-control models.
How to switch between continuous and selective display modes on the side console.
Steps to increase the dispenser's internal temperature using the side console.
Steps to decrease the dispenser's internal temperature using the side console.
A schedule outlining frequency and components for daily, monthly, and semi-annual cleaning.
Guidelines for cleaning the dispenser's exterior surfaces, including recommended cleaners.
Instructions for safely cleaning the dispenser's button panel to prevent damage.
Steps for daily cleaning of the dispenser's catch tray.
How to properly clean the valve area for sanitation and accurate dispensing.
Instructions for cleaning product cases, inserts, ramps, and refillable tanks.
How to clean the inside of the product compartment, including ice removal.
Overview of the valve assembly and front panel, including cleaning considerations.
Steps for reassembling the valve assembly for portion-control models.
How to inspect the door gasket for proper sealing and damage.
Instructions for cleaning the dispenser's condenser coils to maintain cooling efficiency.
Procedures for cleaning the internal fan and body of the dispenser.
Common causes and resolutions for the dispenser failing to power on.
Troubleshooting steps for blank or unexpected characters on the dispenser display.
Solutions for when the dispenser fails to dispense any product.
Troubleshooting steps for when dispense volumes are inaccurate or incorrect.
Identifying and resolving issues causing the dispenser to leak product.
Diagnosing and fixing problems related to the product being too warm or too cold.
Solutions for excessive ice or frost buildup within the product compartment.
Understanding the flashing red light indicating low product levels.
Contact information and procedures for obtaining warranty service and technical support.
Outlines the terms, conditions, and exclusions of the dispenser's warranty.
Steps to follow when initiating a warranty claim or service request.
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