TASKalfa 3500i - J9010;J9011;J9110;J9300;J9310;J9400;J9600;J9610; 2. J9010... occurs, take the following measure

Check the maintenance report or U903 (JAM counter), check whether below counter are counted up.
8000i/6500i//DP-771： J9010 J9011 J9110 J9300 J9310 J9400 J9600
DP-770 ： J9010 J9110 J9600 J9610
Check the DP firmware version at U019
8000i/6500i//DP-771:3M4_9500.007.002
DP-770 : 3NV_9500.005.001
OK
No count Count up
2.J9010 J9011 J9110 J9300 J9310 J9400 J9600 J9610 occurs, take the following measure.
Download the DP firmware
Before
After
OK
J9010/J9011/J9110/J9300/J9310/J9400/J9600/J9610
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