Taylor McDonald's C602 - TROUBLESHOOTING GUIDE (Continued); Mix Pump and Syrup Flow Troubleshooting

91
Problem Shake Side
Probable Cause
Soft Serve Side
Probable Cause
Either Side
Probable Cause
Corrective Action
The product is too thick.
Not enough syrup - 1 fl oz (30 ml) in 5 seconds. For Triple Thick Shake Syrup: 1 oz (30 ml) ± 1/8 oz (4 ml) in 7 seconds.
Calibrate the syrups. Check that the syrup containers are not empty.
Freezing cylinder not primed correctly.
Drain the freezing cylinder and reprime the machine.
Air/mix pump incorrectly assembled.
Follow asse mbly procedures carefully.
The viscosity control is set too cold.
Call an authorized service technician.
Freeze-up in mix inlet hole.
Call an authorized service technician.
The mix in the hopper is too
Hopper cover is not in position.
Clean and sanitize hopper cover and place in position.
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The agitator is not installed.
Clean and sanitize the agitator and install.
The hopper temperature is out of adjustment.
Call an authorized service technician.
The mix in the hopper is too cold.
The hopper temperature is out of adjustment.
Call an authorized service technician.
Mix Low and Mix Out probes are not functioning.
Milkstone build-up in the hopper.
Clean hoppers thoroughly.
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