96
Problem Shake Side
Probable Cause
Soft Serve Side
Probable Cause
Either Side
Probable Cause
Corrective Action
Syrup cannot
be calibrated or
The pump tube has
collapsed.
Replace pump tube.
inconsistent
calibration
readings.
Syrup temperature too
cold.
Allow the syrup to warm up before using.
Note: Never refrigerate the syrup. Keep a
replacement container near the shake
machine locatio n so the syrup temperature
can stabilize before use.
Thick syrup in bottom
of container.
Shake well before use.
Syrup leak. Inspect syrup system for leaks.
Syrup lines are not
matched with the
syrup flavor or are not
properly connected.
Match the color of the syrup pick-up tube
and cap with the correct syrup container.
Make sure the tube is properly connected.
Plugged syrup line
fitting at freezer door
connection.
Clean the syrup line fitting.
The pick-up tube is
pinched or kinked.
Adjust the line routing so that it is not
pinched or kinked.
The syrup line is
plugged or restricted.
Flush and sanitize the syrup lines. Clean the
syrup system wee kly. Do not attach the
short syrup line to the door when the line is
not primed with syrup.
Air in syrup line. Follow syrup line priming procedure to
remove air from line.
Air intake line to pump
will not hold syrup
prime.
Lubricate pump tube fitting o -rings. Inspect
the intake line for leaks.
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