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LOCK SERVICING
Selecting the LOCK SERVICING option from the Main Menu will launch the automated
e-lock servicing functionality that the Phoenix has become so widely known for. This
quickly becomes the “go to” selection for both novice and skilled safe technicians. For
the majority of safe jobs, LOCK SERVICING is frankly the place you want to be.
The first thing you’ll see each and every time you make the LOCK SERVICING selection
is the “CONNECT LOCK” screen. One of the more
commonly overlooked features of the tool that a
lot of safe technicians say they’ve come to really
appreciate is the automated lock identification
process that allows even unfamiliar locks to be
successfully serviced with little or no information
on that make & model or its history. It’s also not
necessary to install the correct adapter or dongle
in order to make the tool compatible. When
prompted to “CONNNECT LOCK…” you simply
need to remove the safe’s keypad and plug the lock cable
into whichever jack it fits.
Once the lock is connected the Phoenix will begin an
automated identification process to determine the make,
model and vintage of the lock. Once this is complete the
tool then begins an analysis to determine as much useful
information as possible about the lock.
Once the Identifying and Analyzing processes are
completed, the Lock Information screen provides a
breakdown of everything the tool was about to determine
about the newly connected lock. Please take a few
moments to review the lock information as some of it
may be useful to you. Surprisingly, more than half of the
callers to our technical support line are unable to recall
the type of lock they’re connected to.
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General