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LOCK MENU - RESET
This option will launch the reset process that
corresponds to the vintage, make and model of
lock identified. (Note: If the lock is damaged or
connected improperly and the Phoenix
misidentifies it then selecting this option will not
be successful because the machine is running the wrong process. The reset method for
a LaGard Basic is never going to reset an Amsec ESL-10. Just back out, figure out the
identification issue and try again.)
The reset process typically takes between 15 and 20 minutes depending upon the exact
lock and unique circumstances.
Notes specific to manufacturer/model:
• S&G 6120/6123
The Phoenix will completely wipe the memory of the lock and write a new MRC
code into memory.
If the RESET option is not shown then look for an * or ** after the model type.
These indicate that the lock has specific countermeasures added to prevent
the reset method from working.
A well charged battery will speed up the reset process considerably
Very old locks (grey cable, blue stripe, no band) can be sometimes be
troublesome to reset because the electronics have aged considerably. If may
be best to select the OPEN option for SET PRIORITY in the SETTINGS MENU. It
is still possible to reset the lock but 30 minute reset times are not uncommon.
• S&G Titan/Spartan
The Phoenix will reset all existing codes but the leave any pre-programmed
MRC intact.
The Phoenix includes reset routines for firmware revisions 1 thru 7 running in
STAR mode (the default setup).
• LaGard 33E, Basic, 3650
The Phoenix will reset all existing codes but place the lock in manager mode
allowing a 2
nd
user to be added
A clean power supply is necessary for successful reset. Do not charge the
battery or attach A/C power while attempting lock reset
• AMSEC
The Phoenix will prompt you to insert the AMSEC
Reset Adapter into the Accessory Port on the
Junction Box and connect the lock to the AMSEC
jack on the AMSEC Reset Adapter . The standard
AMSEC jack should be used at all other times.