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Taymor Concierge 300 - User Manual

Taymor Concierge 300
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CONCIERGE 300
PROFESSIONAL SERIES
ELECTRONIC DEADBOLT
USER GUIDE
REV. 07/15
IMPORTANT: Before first use,
please read page 20 in the User
Guide for important instructions.
Concierge 300 install booklet ENGLISHnew.indd 1 7/15/15 9:12 AM

Questions and Answers

  • B
    Brandy AlvaradoAug 14, 2025
    Why is the Taymor Concierge 300 keypad not responding?
    • C
      Caitlin PerezAug 14, 2025
      If the Taymor Computer Hardware keypad is not responding, first ensure the batteries are correctly installed. If a Yellow LED light is flashing, it indicates low battery; replace them. Also, verify that the cable is securely connected to the port.
  • D
    Donald KelleyAug 17, 2025
    What to do if Taymor Concierge 300 Computer Hardware lockset cannot be opened by the keypad?
    • R
      Robert CastroAug 17, 2025
      If your Taymor Computer Hardware lockset cannot be opened by the keypad, ensure you're entering the correct user code. Check if the Yellow LED is flashing, and if so, replace all four batteries. Also, confirm the strike plate is correctly installed to prevent the latch from jamming.
  • Y
    yolanda10Aug 21, 2025
    Why is the Yellow LED light keeps flashing on Taymor Concierge 300 Computer Hardware?
    • T
      Taylor DavidAug 21, 2025
      If the Yellow LED light on your Taymor Computer Hardware keeps flashing, it means the batteries are low. Reinstall four new alkaline batteries for optimal performance.
  • H
    Holly VegaAug 25, 2025
    Why does 'Auto lock' function not work on Taymor Concierge 300?
    • A
      Anthony HoodAug 25, 2025
      If the 'Auto Lock' function isn't working on your Taymor Computer Hardware, verify the 'Auto Lock' switch is in the ON position. If the Yellow LED light is flashing, replace all four batteries.
  • P
    Patricia GibsonAug 27, 2025
    What to do if Taymor Concierge 300 lockset did not operate correctly after installation?
    • J
      Joshua ButlerAug 27, 2025
      If the Taymor Computer Hardware lockset isn't operating correctly post-installation, ensure the AUTOMATIC BOLT DIRECTION ADJUSTMENT procedure was correctly performed. Check the strike hole alignment with the door's latch hole for free latch bolt movement. Also, confirm the torque blade is properly inserted horizontally in the latch drive.
  • J
    Jeffrey TaylorAug 31, 2025
    Why is Red LED light still on after setting is completed for Taymor Computer Hardware?
    • C
      cheyennejohnsonAug 31, 2025
      If the Red LED light remains on after completing the settings on your Taymor Computer Hardware, ensure the [SET] button isn't jammed. If it's not, try reinstalling the batteries.
  • R
    rachel34Sep 3, 2025
    What to do if wrong code was entered on Taymor Computer Hardware?
    • L
      lwilliamsSep 3, 2025
      If you entered the wrong code on your Taymor Computer Hardware, press the button once and continue entering the code following regular procedures.
  • C
    Christina ChenSep 6, 2025
    Why do I feel a bump while turning the thumbturn or the key on Taymor Concierge 300 Computer Hardware?
    • S
      Sandra Jones DDSSep 6, 2025
      If you feel a bump while turning the thumbturn or key on your Taymor Computer Hardware, execute the lock & unlock function to allow the motor to reposition itself.
  • R
    Ralph JohnstonSep 10, 2025
    How to illuminate the keypad of Taymor Concierge 300 Computer Hardware?
    • J
      John SimsSep 10, 2025
      To illuminate the keypad on your Taymor Computer Hardware, simply press any button.

Summary

Important Safety Information

General Warnings

Precautions regarding cleaning agents, liquids, and sharp objects.

Important Safety Instructions

Instructions on handling the lockset, avoiding damage, and backup.

Care and Maintenance

Guidelines for cleaning and maintaining the lockset.

Tools Needed for New Installation

Components of Electronic Keypad Deadbolt

Door Preparation

Mark Door with Template

Instructions for marking the door using a template for deadbolt placement.

Door Preparation

Mark and Drill Pilot Holes

Guidance on marking and drilling pilot holes for backset installation.

Door Preparation

Drill Holes

Steps for drilling main holes for the lockset on the door.

Door Preparation

Drill Latch Hole and Prepare Jamb

Instructions for drilling the latch hole and preparing the door jamb.

Door Preparation

Prepare Door Jamb and Install Strike Plate

Steps for preparing the door jamb and installing the strike plate.

Installation

Latch Backset Adjustment

Adjusting the backset of the latch mechanism for proper fit.

Installation

Drive-in Collar or Faceplate Adjustment

Adjusting the faceplate or drive-in collar for the latch.

Installation

Install Latch

Installing the latch into the mortised area or as a drive-in latch.

Installation

Cylinder Torque Blade Insertion

Inserting the cylinder torque blade into the horizontal position.

Installation

Mounting Plate Installation

Attaching the mounting plate with the bulged part facing the door.

Installation

Secure Mounting Plate

Inserting and tightening the mounting bolts for the plate.

Installation

Remove Interior Cover

Procedure for removing the interior cover using the thumbturn.

Installation

Connect Cable to Connector Port

Connecting the internal cable to the connector port securely.

Installation

Arrange Cable

Proper arrangement of the internal cable as shown in the diagram.

Installation

Secure Exterior Assembly

Inserting and tightening screws to secure the exterior assembly.

Installation

Attach Interior Cover

Placing the interior cover over the interior assembly to complete.

Installation

Set Bolt Direction

Entering the default programming code to set bolt direction.

Overview of Functions

Exterior Indicator Lights

Explanation of indicator light colors (green, red, yellow) and their meanings.

Keypad Functions

How to use the keypad for unlocking, programming, and cancelling.

Key Override

Using a traditional key to unlock the deadbolt.

Interior Thumbturn

Manually locking or unlocking the deadbolt.

Code Information

Programming Code

Details on the programming code for managing the lockset settings.

User Entry Code

Information on user entry codes for unlocking the deadbolt.

Programming

Change Programming Code

Steps to change the default programming code for security.

Programming

Add New User Entry Code

Procedure for adding a new user code to operate the lock.

Programming

Add Single-Use User Entry Codes

How to add temporary, single-use entry codes for guests.

Programming

Delete Existing User Entry Codes

Steps to remove specific user entry codes from the lock.

Programming

Delete All User Entry Codes

Procedure to erase all programmed user entry codes at once.

Programming

Vacation Mode

Temporarily disabling all user codes for security during absence.

Programming

Disable Button Sound (Mute Mode)

Turning the keypad sound on or off for silent operation.

Programming

Set Auto-Lock Time Delay

Configuring the delay time before the auto-lock function engages.

Programming

Turn Auto-Lock Function On;Off

Enabling or disabling the automatic locking feature of the deadbolt.

Programming

Restore Factory Settings

Resetting the lock to its original factory default configuration.

Operation

Lock Operation

Instructions for locking and unlocking the deadbolt using the keypad.

Operation

Security Mode

Behavior of the lock after multiple unauthorized entry attempts.

Troubleshooting Guide - Installation

Lockset Did Not Operate Correctly

Solutions for when the lockset doesn't function after installation.

Bump While Turning Thumbturn or Key

Addressing a bump sensation during manual operation of the lock.

Troubleshooting Guide - Operation

Keypad Does Not Respond

Troubleshooting steps for a non-responsive keypad.

Cannot Change Programming Code

Solutions for issues when changing the programming code fails.

Cannot Delete All User Codes

Steps to resolve problems when deleting user codes is unsuccessful.

Troubleshooting Guide - Operation

Cannot Add New User Entry Code

Troubleshooting for failure to add new user entry codes.

Lockset Cannot Be Opened by Keypad

Reasons and solutions if the keypad fails to open the lockset.

Unable to Reset Lockset

Guidance for issues encountered when trying to reset the lockset.

Troubleshooting Guide - Operation

Red LED Light Stays On

Addressing the issue of the red LED light remaining on after settings.

Auto-Lock Function Not Working

Troubleshooting steps for the auto-lock feature not functioning.

Yellow LED Light Flashing

Diagnosing the cause of a continuously flashing yellow LED light.

Wrong Code Entered

Action to take when an incorrect code is entered on the keypad.

Illuminate Keypad

How to activate the keypad illumination.

Information Page

Security Instructions

Important guidelines for maintaining the security of the lockset.

Warranty

Taymor Concierge 300 Specifications

General IconGeneral
BrandTaymor
ModelConcierge 300
CategoryComputer Hardware
LanguageEnglish