Copyright © 1999 Terramite Corporation
History of Terramite Backhoes
Know Your Warranty
We have included the following breakdown of the coverage of your warranty to assist you in quickly determining just
what is covered and what is not.
SEE SAMPLE WARRANTY
ON NEXT PAGE.
In 1963, K. G. Cunningham, the founder of Terramite, designed and built a full-functioning backhoe as an
attachment for a Gravely tractor. Although it was an instant success with cemeteries and contractors who were
looking for a small machine, it soon became apparent that there was a greater need for a compact backhoe that was
about a third the size of the larger machines that were available at the time. Following several years of R&D, the
Model 1 was introduced in 1965. Realizing the need for a more versatile machine, the Model 2 followed, which
added a loader and an all-gear drive.
The need for better control while endloading prompted the hydrastatic drive Terramite 3 in 1972. This was
followed by the 3-15 in 1974, the Model 4 in 1976 and the Model 5 in 1980. The T5B was introduced in 1986, the
T5C, premiered in 1990, and the latest compact loader/backhoe, the T6 made its debut in early 1997. Each model
represented major as well as minor improvements in the original machine.
Our never ending policy of improvements and enhancements of our original design, accessories and services
is the reason Terramite is number one in the compact tractor loader backhoe manufacturing business today.
Where Do I Obtain Warranty Service?
For the authorized Terramite Service facility
nearest you, call Warranty Service Manager, Terramite
1-800-428-3772.
Who is Covered and For How Long?
Only the original consumer/purchaser of a new T6 for
a period of one (1) year from the date of purchase.
What is Covered Under Warranty?
Warranty is limited to replacement and repair of
defective parts only that failed under normal use. Warranty
does not include the replacement of the machine.
Does this Include Cost of Replacement and Repair?
The first step to obtaining service work is to call the
Terramite Warranty Service Manager, 1-800-428-3772, and
obtain an authorization number. Upon our inspection of the
replaced part, if it is determined that the item was truly
defective and was not damaged or abused by failure to
perform reasonable and necessary maintenance, Terramite
will authorize payment of a reasonable amount for the
replacement and/or repair of said item.
Where Do I Obtain the Replacement Item?
First, contact your dealer as he may have the needed
part in stock. If not, contact our Terramite Warranty Service
Manager, 1-800-428-3772. As the manufacturer, we buy
these items at a lower price than most dealers. Therefore,
we reserve the right to supply all items replaced when under
warranty. However, some items are covered under separate
warranties from the original manufacturer, such as pumps,
motors, tires, etc., which are often honored at their local
dealers. Many of these manufacturers include warranty
information that can be found in your T6 Service Manual.
Does Warranty Cover Any Other Costs?
Terramite will not be responsible for indirect or
consequential damages of any kind, such as lost income,
penalties for not completing work on schedule, etc., due to
the failure of the warranted machine. Terramite will not
cover any added charges, such as renting another machine
or the cost of transporting the machine to and from being
repaired, etc.
Can This Warranty be Changed by the Dealer?
Terramite will not back up any warranty claim other
than what is stated on the official Limited New Product
Warranty that accompanies the T6 at time of purchase. This
summary of the warranty does not constitute a warranty itself,
only answers those questions most often asked. Read your
official warranty for full details of its coverage and
exclusions.
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