Note:Fordetailsaboutcontrollingvolume,refertoyourWindowsonlinehelp.
•Problem:Avolumeorbalanceslidercannotbemoved.
Solution:Theslidermightbegrayedout.Thismeansthatitspositionisfixedbythehardwareand
cannotbechanged.
•Problem:Thevolumeslidersdonotstayinplacewhensomeaudioapplicationsareused.
Solution:Itisnormalforthesliderstochangepositionwhencertainsoundapplicationsareused.The
applicationsareawareofthesettingsintheVolumeMixerwindowandareallowedtochangethesettings
themselves.AnexampleistheWindowsMediaPlayer.Usuallytheapplicationhasslidersavailable
tocontrolthesoundfromwithintheapplication.
•Problem:Thebalanceslidercannotcompletelymuteonechannel.
Solution:Thecontrolisdesignedtocompensateforminordifferencesinbalanceanddoesnot
completelymuteeitherchannel.
•Problem:ThereisnovolumecontrolforMIDIsoundintheVolumeMixerwindow.
Solution:Usethehardwarevolumecontrol.Thisisbecausethebuilt-insynthesizersoftwaredoes
notsupportthecontrol.
•Problem:ThesoundcannotbeturnedoffevenifyousettheMastervolumecontrolatminimum.
Solution:YoustillcanhearsomesoundeventhoughyouhavesettheMastervolumecontrolatminimum.
Toturnoffthesoundcompletely,gototheMastervolumecontrolandselectMutespeakers.
•Problem:Whenyouconnectaheadphonetoyourcomputerwhileplayingsound,aspeakerdoesnot
producesound.
Solution:Oncetheheadphoneisattached,thestreamingisautomaticallyredirectedtoit.Ifyouwant
tolistentosoundfromthespeakersagain,besuretosetthosespeakersasthedefaultdevice.The
procedureisasfollows:
1.OpenControlPanel.
2.ClickAllControlPanelItems.
3.ClicktheSmartAudioicon.TheSmartAudiowindowopens.
4.Lookattheplaybackdevices.Ifyouhaveattachedaheadphone,theheadphonewillbeautomatically
setasthedefaultdevice,andtheiconforthatheadphonewillbechecked.
5.Tosetadifferentdeviceasthedefault,double-clicktheiconforthosespeakers.Thaticonwill
nowhaveacheckmark.
6.PlayanysoundbyuseofamusicprogramsuchasWindowsMediaPlayer.Makesurethatsound
comesfromthespeakers.
Fordetails,refertothehelpinformationsystemforSmartAudio.
Fingerprintreaderproblems
•Problem:Thesurfaceofthereaderisdirty,stained,orwet.
Solution:Gentlycleanthesurfaceofthereaderwithadry,soft,lint-freecloth.
•Problem:Thereaderoftenfailstoenrollorauthenticateyourfingerprint.
Solution:Ifthesurfaceofthereaderisdirty,stained,orwet,gentlycleanthesurfaceofthereader
withadry,soft,lint-freecloth.
Fortipsonhowtomaintainthefingerprintreader,referto“Maintainingthefingerprintreader”onpage52
.
112UserGuide