Batteryandpowerproblems
Thistopiccontainsinstructionsontroubleshootingbatteryandpowerproblems.
Batteryproblems
•Problem:Thebatterypackcannotbefullychargedinthestandardchargetimewhenthecomputeris
poweredoff.
Solution:Thebatterypackmightbeover-discharged.Dothefollowing:
1.Turnoffthecomputer.
2.Ensurethattheover-dischargedbatterypackisinthecomputer.
3.Connecttheacpoweradaptertothecomputerandletitcharge.
Ifaquickchargerisavailable,useittochargetheover-dischargedbatterypack.
Ifthebatterypackcannotbefullychargedin24hours,useanewbatterypack.
•Problem:Yourcomputershutsdownbeforethebattery-statusindicatorshowsempty,oryourcomputer
operatesafterthebattery-statusindicatorshowsempty.
Solution:Dischargeandrechargethebatterypack.
•Problem:Theoperatingtimeforafullychargedbatterypackisshort.
Solution:Dischargeandrechargethebatterypack.Ifyourbatteryoperatingtimeisstillshort,usea
newbatterypack.
•Problem:Thecomputerdoesnotoperatewithafullychargedbatterypack.
Solution:Thesurgeprotectorinthebatterypackmightbeactive.Turnoffthecomputerforoneminuteto
resettheprotector;thenturnonthecomputeragain.
•Problem:Thebatterypackcannotbecharged.
Solution:Youcannotchargethebatterywhenitistoohot.Ifthebatteryfeelshot,removeitfromthe
computerandallowittocooltoroomtemperature.Afteritcools,reinstallitandrechargethebattery.Ifit
stillcannotbecharged,haveitserviced.
Anacpoweradapterproblem
Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedintheWindowsnotificationarea.
Solution:Dothefollowing:
1.Ensurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonconnectingtheac
poweradapter,seeSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,thendisconnecttheacpower
adapterandremovethemainbattery.
3.Reinstallthebatteryandreconnecttheacpoweradapter,thenturnonthecomputer.
4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotificationareaandthesystemstatus
indicatordoesnotblinkthreetimeswhenanacpowersourceisconnected,havetheacpoweradapter
andyourcomputerserviced.
Note:Todisplaythepoweradapter(powerplug)icon,clickShowhiddeniconsontheWindowsnotification
area.
Chapter10.Troubleshootingcomputerproblems113