Tru-Test SRS2 Service Manual

XRS2 and SRS2 EID Stick Reader
Issue 5, 03/2018
14
Symptom
Cause
Solution
when the Read button is pressed. Scanning continues
for 3 seconds or until a tag is read. If the Read button
is held down continuously, the stick reader will
continue to scan.
To change the read mode go to Home  Settings 
Tag Reading.
Both models:
The stick reader
doesn’t beep when a
tag is scanned or
when the stick reader
is switched on.
The Buzzer setting has been
disabled
The buzzer can be enabled and disabled through the
stick reader’s settings menu. Use the keypad to
navigate to the Home  Settings  General 
Buzzer.
The display is not plugged in.
T
he buzzer uses the same supply as the
LCD backlight, so ensure that the LCD is
plugged in and the backlight is working.
The beeper is faulty Replace the case. See page 47.
Main module faulty Replace the main module. See page 37.
Both models:
The stick reader isn’t
vibrating when a tag
is scanned.
The Vibrator setting has been
disabled
Enable the Vibrator setting. Use the keypad to
navigate to the Home  Settings  General 
Vibration.
The vibrator motor is faulty Replace the vibration motor. See page 44.
Both models:
Red ‘Scan’ LED is on,
but the tag is not
reading
There are two or more EID
tags in the read zone.
During scanning, position the stick reader or adjust
the scanning setup area so that only one tag at a
time is in the read zone.
EID tag is not
ISO11784/ISO11785
compliant HDX or FDX
Test using known good EID tags. Verify the tags are
ISO11784/ISO11785 compliant.
EID tag is faulty or not
programmed by the
manufacturer
Test using known good EID tags
Contact the supplier of the faulty EID tags.
Antenna broken, poor tuning. Try replacing the antenna assembly. See page 36.
Faulty module Replace the main module. See page 37.

Tru-Test SRS2 Specifications

General

Brand	Tru-Test
Model	SRS2
Category	Scanner
Language	English