EziWeigh5i, EziWeigh6i, EziWeigh7i, WOW2, DAS WOW2
Issue 2, 7/2017 15
Bluetooth
wireless
connection not
working.
EziWeigh7i,
WOW2 and DAS
WOW2 only
Bluetooth
wireless
connection not
established.
Check that the indicator is on.
Check Bluetooth wireless connection (see page 19).
master device.
When connected to another
Bluetooth
indicator is always the slave and the other device is always
the master.
When troubleshooting the master device, refer to the
documentation supplied with that device. During
troubleshooting, you may need some information about the
indicator, see Bluetooth® settings (EziWeigh7i, WOW2 and
DAS WOW2 only) on page 38.
On the master device, ensure that the Bluetooth setting is
enabled.
Check that the master device is connected to the indicator
and not to another device.
The Bluetooth functionality on the master device may be
faulty.
Power/communi
cation connector
and FPC is faulty
Replace power/communication connector and FPC. See
page 29.
Replace PCA. See page 31.
USB not working Faulty cable
between
indicator and
USB connector.
Check/replace faulty cable.
not install
properly on the
PC.
Re-install the Data Link software.
Power/communi
cation connector
and FPC is faulty
Replace power/communication connector and FPC. See
page 29.
PC fault Try another PC.
Update the firmware. See the technical bulletin
Updating the
firmware.
PCA is faulty. Replace PCA. See page 31.