True ICE User Manual

TRUE ICE truemfg.com
TEC_TM_171 | REV. G | EN
P#224534
02/28/2024 Page 68 of 72
Maintenance & Servicing (cont.)
Ice level sensor troubleshooting checklist
Problem Possible Cause Possible Remedy
Value is always 100%
• Empty Bin Distance (EBD) and Full Bin
Distance (FBD) set incorrectly
• Read Ice Level Sensor Setup Section (pg. 33) to
setup
EBD and FBD.
• Change EBD by 1 cm increments up to
+/- 5 cm until Value changes.
• Change FBD by 1 cm increments up to
+/- 3 cm until Value changes.
• Contaminant on lens • Perform cleaning
• Sensor installed incorrectly
• Confirm sensor is sitting down in plastic case
cutout
• Time of Flight (TOF) not enabled • Ensure TOF = 1
Value is always 0%
• EBD and FBD set incorrectly
• Read Ice Level Sensor Setup Section (pg. 33) to
setup EBD and FBD.
• Change EBD by 1 cm increments up to
+/- 5 cm until Value changes.
• Change FBD by 1 cm increments up to
+/- 3 cm until Value changes.
• Sensor installed incorrectly
• Confirm sensor is sitting down in plastic case
cutout

True ICE Specifications

General

Brand	True
Model	ICE
Category	Commercial Food Equipment
Language	English