The printing position of small
label is incorrect
* Media sensor sensitivity is not set
properly.
* Label size is incorrect.
* The parameter Shift Y in the LCD
menu is incorrect.
* The vertical offset setting in the
driver is incorrect.
* Calibrate the sensor sensitivity
again.
* Set the correct label size and gap
size.
* Press [MENU] [SELECT]
x3[DOWN]x6 [SELECT] to
fine tune the parameter of Shift Y.
(Option)
* If using the software BarTender,
please set the vertical offset in the
driver.
The left side printout position is
incorrect
* Wrong label size setup.
* The parameter Shift X in LCD
menu is incorrect.
* Set the correct label size.
* Press [MENU] [SELECT] x 3
[DOWN] x 5 [SELECT] to fine
tune the parameter of Shift X.
(Option)
Missing printing on the left or
right side of label
* Wrong label size setup.
* Set the correct label size.
RTC time is incorrect when
reboot the printer
* The battery has run down.
* Check if there is a battery on the
main board.
Power and Error LEDs are
blinking fast
* Power switch OFF and ON too
fast.
* Turn off the printer and wait all
LEDs are dark, and turn on the
printer again.
* Printhead pressure is incorrect.
* Ribbon installation is incorrect.
* Media installation is incorrect.
* Print density is incorrect.
* Media feeding is incorrect.
* Please refer to the next chapter.
* Please set the suitable density to
have good print quality.
* Make sure the label guide touch
the edge of the media guide.
Gray line on the blank label
* The print head is dirty.
* The platen roller is dirty.
* Clean the printhead.
* Clean the platen roller.
* The printer is in Hex Dump mode.
* The RS-232 setting is incorrect.
* Turn off and on the printer to skip
the dump mode.
* Re-set the Rs-232 setting.
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