Why is the peel sensor not working on my TSC TTP-368MT?
- TTony DavisSep 12, 2025If the peel sensor is not working on your TSC Printer: * Ensure that the media goes through the Peel sensor. * Plug the connect cable correctly. 

Why is the peel sensor not working on my TSC TTP-368MT?
If the peel sensor is not working on your TSC Printer: * Ensure that the media goes through the Peel sensor. * Plug the connect cable correctly.
What does 'Carriage Open' mean on my TSC TTP-368MT?
If your TSC Printer displays 'Carriage Open', please close the print carriages.
Why does my TSC TTP-368MT say 'Take Label'?
If your TSC Printer displays 'Take Label': * If a peeler module is installed, remove the label. * If there is no peeler module, switch off the printer and install one, ensuring the connector is plugged in correctly.
What to do if I can't download files to my TSC TTP-368MT Printer's memory?
If you cannot download files to your TSC Printer's memory (FLASH / DRAM/CARD), delete unused files in the memory.
What to do if my TSC TTP-368MT Printer is not printing?
If your TSC Printer isn't printing, there are several potential solutions: * Ensure the interface cable is securely connected, or try a new cable. * If using a wireless or Bluetooth connection, reset the wireless device settings. * Verify that the correct printer port is selected in the Windows driver. * Clean the printhead. * Ensure the printhead's harness connector is properly connected. * Check your program for a PRINT command at the end of the file and CRLF at the end of each command line.
How to fix a TSC TTP-368MT when the power indicator doesn't light up?
If the power indicator on your TSC Printer does not illuminate: * Ensure the power cord is properly connected to both the printer and the outlet. * Switch the printer on.
How to clear a paper jam in my TSC TTP-368MT?
To clear a paper jam in your TSC Printer: * Calibrate the media sensor. * Set the media size correctly. * Remove any stuck labels inside the printer mechanism.
Why is the left side printout position incorrect on my TSC Printer?
If the left side printout position is incorrect on your TSC Printer: * Set the correct label size. * Fine-tune the Shift X parameter by pressing [MENU] [SELECT] x 3 [DOWN] x 5 [SELECT].
Why is my TSC Printer printing irregularly?
If your TSC Printer is printing irregularly: * Turn the printer off and on to skip the dump mode. * Reset the RS-232 setting.
Why is my TSC TTP-368MT Printer printing a gray line on blank labels?
If your TSC Printer is printing a gray line on blank labels, clean the print head and the platen roller.
| Print Technology | Thermal Transfer | 
|---|---|
| Print Resolution | 203 dpi | 
| Media Thickness | 0.06 mm (0.00236") ~ 0.28 mm (0.011") | 
| Media Core Diameter | 25.4 mm (1") ~ 76.2 mm (3") | 
| Interface | USB, Ethernet | 
| Operating Temperature | 5 ~ 40°C (41 ~ 104°F) | 
| Operating Humidity | 25 ~ 85% non-condensing | 
| Certifications | CE, FCC | 
| Label Thickness | 0.06 - 0.25 mm | 
| Operating System Compatibility | Windows | 
Provides a general introduction to the TSC bar code printer and its key capabilities.
Details the standard and optional features offered by the printer models.
Presents the printer's physical, power, environmental, and print-related specifications.
Outlines the specifications for media types, widths, and lengths supported by the printer.
Guides users through the initial unpacking and inspection process of the printer.
Provides a visual overview of the printer's front, interior, and rear component locations.
Explains the printer's control panel, including LEDs, touch screen, and physical keys.
Step-by-step instructions for physically setting up and connecting the printer.
Detailed guide on how to properly load the ribbon into the printer for printing.
Instructions for loading various media types, including roll labels and fan-fold media.
Guidance on adjusting print head pressure for optimal print quality and wrinkle prevention.
Methods for fine-tuning printer mechanisms to prevent ribbon wrinkles during operation.
How to access the printer's main menu via control panel keys or the touch screen interface.
A guide to the main menu categories and their respective configuration settings.
Procedures for calibrating and configuring the printer's media sensors for accurate media detection.
Instructions for setting up printer communication interfaces like Serial and Ethernet for connectivity.
Instructions on how to launch and begin using the TSC Diagnostic Utility software.
Details the various functions available within the diagnostic tool for printer management and testing.
Guides on configuring Ethernet settings using the diagnostic utility via USB, RS-232, and Ethernet interfaces.
Resolving problems related to power, carriage open, and general printing failures.
Solutions for poor print quality, wrinkles, incorrect positioning, and media feed problems.
Troubleshooting problems with sensors, LCD panel, ribbon sensors, and communication interfaces.
Detailed methods for cleaning the print head, platen roller, and other printer parts for longevity.
Recommended intervals for cleaning and maintaining various printer components for optimal performance.