TurboChef Double Batch User Manual

31
TROUBLESHOOTING
YES
YES
Troubleshooting:
Firmware Will Not Update
Does the “Update
Firmware” option
appear?
Obtain a new firm-
ware file (directory)
and/or USB drive
from TurboChef
Technical Support.
Contact TurboChef
Technical Support to
further troubleshoot
why the update failed.
Replace the display (Phoenix).
Touch the checkmark.
The oven will require
several minutes to
complete initialization.
Cycle power to the oven and try the update
again. If the update fails to finish again, cycle
power and verify the oven is operational.
Perform several test cooks and verify product is
cooking properly. Is the oven operational and
functioning properly?
Does the firmware update finish?
NO
NO
NO
YES
YES
YES
YES
NO
YES
Verify the oven is Off
or Cooling Down - the
USB will not be detect-
ed if the oven is in any
other mode. Does the
problem persist?
Is there a big “X” and
a big checkmark on the
screen?
NO
Perform several test
cook cycles and
verify product is
cooking properly. Is
the oven operation-
al and functioning
properly?
Replace the I/O
control board
(SAGE). Does the
problem persist?

TurboChef Double Batch Specifications

General

Brand	TurboChef
Model	Double Batch
Category	Oven
Language	English