C62A Thermal issue a) Check nothing is hindering
free movement of the joints.
b) Check TCP configuration,
payload and mounting
settings
C62A1 Joint temperature:
High (80 C)
C62A3 Warning: Static load
too high
C62A11 Joint temperature:
Shut down (85 C)
C62A13 Shutdown: Static
load too high
C63A Motor test failed Joint motor has a failure in
a step
C64A Interface connection
error
C65A PSU voltage to high The power supply output
voltage is above 48.7V
a) Ensure supply is not
delivering more than 48V
b) Contact support
C68A SPI error Joint: Absolut encoder on
joint communication error
a) Check for short circuit.
b) Do a Complete rebooting
sequence.
c) If this happens more than
several times in a row,
replace joint
C70A Close to gearbox
shear limit
Acceleration / deceleration
to high. Mechanical
problem in gear related to
encoder mounting
a) Reduce acceleration in
user program.
b) Do a Complete rebooting
sequence.
c) If this happens more than
several times in a row,
replace joint
C71A Startup check error Check for the phases of
motor in the joint. Update
firmware
C71A0 Hardware is size0,
wrong firmware at
the joint
Update firmware
C71A1 Hardware is size1,
wrong firmware at
the joint
Update firmware
Service Manual 109 UR3
7.Troubleshooting
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