All rights reserved 92 Servicemanual_UR3_en_rev3.1.2
Communication failure with
a joint or the tool connector
Go to tab General and press “TURN POWER ON”
and “Go to Idle” and “Arm robot” Does state of
tool switch from “OFF” to “ON”?
Go to LOW LEVEL CONTROL in EXPERT MODE
(consult chapter 4.2 for how to access EXPERT
Does state of tool switch to
READY?
Replace tool
Check log history for error messages and consult
the section Error Codes for detailed explanation
black comm. connector is
fully inserted in printed