UROVO RT40 - Page 73

Maintenance and Troubleshooting
Urovo Technology Co., Ltd. Tle：400 888 6989 Fax：+86 755 86186290 Website：www.urovo.com
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Tapping a window
button or icon but fail
to trigger the
corresponding
function.
The device does not respond.
Reset the device.
A message pops up,
indicating that RT40's
storage is full.
Too many files are saved in
RT40.
Delete unused memos and records.
If necessary, save such records in
the host (or use SD Card as
additional memory).
Too many apps are installed
in RT40.
Uninstall unused apps in RT40 to
recover storage capacity.
RT40 fails to decode
while reading a bar
Code.
The bar code is unreadable.
Check the barcode is not damaged.
The distance between the
laser scanning window and
bar code is wrong.
Put RT40 within proper scanning
range.
The bar code type is not
checked, or bar code
length is wrong.
Set RT40 to accept the scanned bar
code type.
Battery low.
If the scanner stops emitting a laser
beam upon a trigger press, check
the battery level. When the battery
is low, the scanner shuts off before
the RT40 low battery condition
notification. Note: If the scanner is
still not reading symbols, contact
the distributor or the Global
Customer Support Center.
Cannot unlock RT40
User enters incorrect
password.
If the user enters an incorrect
password eight times, the user is
requested to enter a code before
trying again.If the user forgot the
password, contact system
administrator.
RT40 cannot find any
Bluetooth devices
nearby.
Too far from other Bluetooth
devices.
Move closer to the other Bluetooth
device(s), within a range of 10
meters (32.8 feet).