Maintenance and Troubleshooting
Urovo Technology Co., Ltd. Tle：400 888 6989 Fax：+86 755 86186290 Website：www.urovo.com
Warranty Policy
Thank you for using Urovo intelligent terminal series products. In the situation of quality
problems, which arise from raw materials or production processes, during normal use of
purchased products, Urovo Technology Co., Ltd. will be responsible for free maintenance
within one year from the date of purchase.
The company may provide repairs due to the user's failure to use the product according to
the provided instructions of the product. However, corresponding service fee and
component fee will be charged.
Warranty regulations:
1. Under normal circumstances, the warranty period of the device is 12 months (3 months
for accessories), subject to the sales agreement.
2. During the product warranty period, under the normal use conditions (determined by our
technical staff), the user will be entitled to a free warranty for damaged or faulty warranty
parts.
3. During the warranty period, faults caused by repair, disassembly or modification of the
product by a personnel other than our company, improper installation, improper use by the
user (failure to follow instructions), serial number damage, accident or natural disaster, will
not be covered under the warranty.
4. The warranty will expire immediately if any alterations are made to the warranty card.
5. Please show the equipment SN and purchase certificate for repair. The company reserves
the right to interpret the above contents.
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