UROVO RT40 - Troubleshooting

Maintenance and Troubleshooting
Urovo Technology Co., Ltd. Tle：400 888 6989 Fax：+86 755 86186290 Website：www.urovo.com
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Troubleshooting
The following tables provides typical problems that might arise and the solution for
correcting the problem.
Problem
Reason
Solution
Press the power key
but RT40 does not
work.
The battery is not charged.
Charge the battery.
The system crashes.
Execute resetting.
The battery is not
charged
The battery breaks down.
Replace the battery.
The battery's temperature
is exceptional.
Contact for technical support.
During data
communication via
Wi-Fi, no data are
transferred or not all
data are transferred.
Wi-Fi communication is
not enabled.
Enable Wi-Fi communication.
The device is out of the
range of the access point.
Move closer to the access point.
During data
communication via
Bluetooth, no data
are transferred or not
all data are
transferred.
Bluetooth communication
is not enabled.
Turn on Bluetooth communication.
The device is out of the signal
range of another Bluetooth
device.
Move within 10m (32.8ft) range of
another device.
No sound.
Volume setting is too low
or turned off.
Adjust volume.
RT40 is off.
RT40 is at inactive state.
Not use for a while, the display will
automatically turn off. Set the
duration to be longer, such as 15 s,
30 s, 1 min, 2 min, 5 min, 10 min or
30 min.
The battery is depleted.
Charge the battery.