DSGH Installation and Operation Guide 91
Diagnostics and repair
Date needed
Method of shipment
Tax information
Procedure 5.4: To return equipment for repair
1. Contact your local Vega representative, using the
information on above, and ask for repair service.
2. VEGA assigns the job a material return authorization (MRA)
number.
3. Indicate the MRA on the repair service purchase order.
4. Clearly mark the shipping package with the MRA number.
5. Send the confirming purchase order and the equipment to
VEGA’s Repair Department (in U.S.) or your local
representative (outside the U.S.). See page 1-24 for
contact information.
Note: You must first contact VEGA and receive a
material return authorization number (MRA)
before returning any equipment. VEGA reserves
the right to refuse any shipment not marked with
the MRA number.
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