Troubleshooting
44 ©2012 Viking Preferred Service
Pr
oblem
Probable Cause
Correction
The dishwasher does
not
start
Door is
open
“Delay Start” option is
ON
Water supply is disconnected
Power cord is disconnected
Fuse
is
blown
Make sure door is closed and check door switch
Turn option OFF
Verify supply and check water valve
Verify power supply and connection
Check
br
eaker
Spotting and
filming
Hard water
Filter block
No rinse aid
Dishwasher
detergent
Check water hardness
Check filters for obstructions
Add rinse aid and check dispenser
Check amount of detergent and verify it is not old and
caked
Wash arms not
r
otating
fr
eely
Obstruction
Low water pressure
Remove
obstruction
Check water pressure
Strainer
blocked
Obstruction
Remove
obstruction
Excessive
foam in
machine
Improper
detergent
Use only dishwasher
detergent
Small
particles deposited
on items
Detergent
Improper
loading
Filter
clogged
Use fresh
detergent
Make sure wash arm turns
fr
eely
Verify filters are free of obstructions
Detergent left in
detergent
compartment
Compartment
blocked
Old
detergent
Dispenser
Verify no obstructions
Use new
detergent
Verify dispenser is opening
properly
Dishes
not
dry
Rinse
aid Impr
oper
loading Water
temperatur
e
Heater
Verify rinse aid in dispenser
Verify proper
loading
Verify proper water
temperatur
e
Verify heater is
working
Dishwasher
will not
fill
Door
open
Water valve
Water supply
Verify door is closed and check door switch (must press
start and shut door within four seconds)
Check water valve and check for obstructions
Verify water supply and check supply line
Water backs up in sink
when dishwasher drains
Food waste disposer Verify no obstructions in trap at sink
Water left in bottom near
filters
Normal Some water in bottom is normal
Dishwasher
will not drain Drain hose
Drain
pump
Verify hose is not obstructed or kinked
Verify no obstructions in
pump
Troubleshooting Guide
Below are some general guides should a problem be detected. Please refer to the test
procedures in this manual to determine the defective component.
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